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Data Analytics & Customer Experience Intern

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W. R. Berkley Corporation

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Data
  • Hartford

Requirements

  • Currently enrolled in and pursuing an undergraduate college degree in Business and / or Data Analytics
  • Ability to work independently or within a team successfully
  • Attention to detail, organized
  • Ability to accurately complete assignments before required deadlines and successfully manage short timeframes
  • Strong communication skills (verbal and written)
  • Proficient in Microsoft Word and Excel
  • Ability to learn quickly in a fast-paced environment

Responsibilities

  • Learn about customer experience and create CX Journey Maps for insurance products.
  • Develop reporting for tracking agent’s experience on submission portal.
  • Learn UI Path (Robotic Process Automation) and help automate quality audits for policy admin system changes.
  • Work with actuarial team for data collection, cleanup and analysis with SQL
  • Apply innovation behaviors to identify, test and implement opportunity to continuously improve existing processes
  • Contribute to the company’s continued success by completing additional activities as assigned by management

W. R. Berkley Corporation

Finance
Industry
5001-10,000
Employees
1967
Founded Year

Mission & Purpose

Founded in 1967, W. R. Berkley Corporation is an insurance holding company that is among the largest commercial lines writers in the United States and operates worldwide in two segments of the property casualty insurance business: Insurance and Reinsurance. Each of the Berkley companies, or operating units, within Berkley participates in a niche market requiring specialized knowledge about an industry, product or territory.