FAQs
What is the role of a Data Privacy Compliance Analyst?
The Data Privacy Compliance Analyst acts as the central liaison for the business, ensuring the completeness and consistency of global compliance efforts. They assist in integrating Compliance-by-Design practices and support various compliance, procurement, and legal processes.
What qualifications are required for this position?
A university degree in any field is required, and we are open to fresh graduates with excellent communication skills. Preferably, candidates should have at least 1 year of solid experience in customer service functions, particularly in technical, financial, or insurance sectors.
Is fluency in English required for this role?
Yes, fluency and the ability to confidently express oneself in English are essential for this position.
What are the key accountabilities of this role?
Key accountabilities include managing external privacy inquiries, collating relevant information, drafting response bundles, maintaining case notes, ensuring compliance with response times, and assisting in audit reporting processes.
How does this role support the Privacy Office?
This role supports the Privacy Office by providing monthly management information on compliance, addressing concerns or queries, and assisting in audit reporting processes linked to privacy inquiries and compliance activities.
Are fresh graduates encouraged to apply?
Yes, we welcome fresh graduates to apply, especially those with excellent communication skills.
What does the escalation process involve if SLAs are not met?
If SLAs are not met by business units (BUs), the Data Privacy Compliance Analyst is responsible for following the escalation process established by the Privacy Office.
What additional skills are preferred for applicants?
While not mandatory, applicants with experience in customer service roles, particularly in technical, financial, or insurance sectors, will be preferred.
Is there an equal opportunity employment policy?
Yes, LexisNexis is an equal opportunity employer and treats all qualified applicants without regard to various protected characteristics.
How does the company accommodate applicants with disabilities?
The company is committed to providing a fair and accessible hiring process. Applicants with disabilities or other needs can request accommodation through the Applicant Request Support Form or by contacting the provided phone number.