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Data Science Intern

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Qualtrics

28d ago

  • Internship
    Full-time
    Summer Internship
  • Research & Development
  • Seattle

AI generated summary

  • You should be pursuing a relevant degree, skilled in Python or R, SQL, and cloud tools, with experience in data analysis, visualization, and strong communication abilities.
  • You will analyze diverse data sources, build tools and models, conduct exploratory research, collaborate with teams, and turn insights into actionable strategies for enhancing customer experiences.

Requirements

  • Pursuing BA/BS in Economics, Finance, Management, Marketing, Physics, Math, Statistics, Social Science, or any related field.
  • Strong quantitative analytical skills; with competence in techniques spanning supervised and unsupervised learning and descriptive and inferential statistics.
  • Fluent in either Python or R, able to query data using SQL, has experience working with cloud based computing platforms and big data tools.
  • Experience in data mining, advanced data manipulation, machine learning and statistical analysis.
  • Experience with data visualization and communication projects using software like Tableau or Amplitude.
  • Strong verbal and written communication skills to present analysis and insights, including trends and opportunities, to stakeholders and the business.
  • High standard of detail, excellence, professionalism, and role model behavior.

Responsibilities

  • Your analytics will strategically advance how Qualtrics ideates, builds, measures, and improves its products.
  • You will use your quantitative skills to analyze disparate product clickstream, state and customer feedback data sources (e.g., NPS, Social Media, Call/Case Volumes, Product feedback) to present comprehensive views of customer and product experience.
  • You will work across the data science stack building tools, visualizations, and predictive models, looking for opportunities to improve the experience of using XM.
  • Exhibit a strong intellectual curiosity, driving innovative research and data exploration.
  • Be an internal leader in basic statistics, including descriptive statistics, correlation, and regression, and help product teams develop statistical tools for our customers.
  • Design, develop, and program methods, processes, and systems to consolidate and analyze structured and unstructured, diverse “big data” sources to generate actionable insights and solutions to support our own programs and XM platform product enhancement.
  • Interacts with diverse stakeholders, such as Product Leadership, Program Management, Engineering, Design, and User Research, to identify questions and issues for data analysis and experiments.
  • Develops and codes software programs, algorithms, and automated processes to cleanse, integrate, and evaluate large datasets from multiple disparate sources.
  • Identifies meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments.
  • Develops tools and datasets to democratize insights from our product data across the organization.
  • You are a big data junkie, and you tell stories with big data and can demonstrate how you have used data to change thoughts about how things work.
  • You love growing technically and experimenting with new data science tools and methodologies.
  • You care about understanding the customer and want to impact better customer experiences that align strategically with business goals.
  • You want to join a dynamic, rapidly scaling organization.
  • You know how to mine data and turn it into measurable outputs that push understanding and action.

FAQs

What is the role of the Data Science Intern at Qualtrics?

The Data Science Intern will be part of the Products, eXperience, and Engineering (PXE) Analytics & Data Science Team, helping to measure product performance, analyze data, and improve the Experience Management (XM) product line.

What qualifications are required for this internship?

Candidates should be pursuing a BA/BS in Economics, Finance, Management, Marketing, Physics, Math, Statistics, Social Science, or a related field, with strong quantitative analytical skills and proficiency in either Python or R, as well as SQL.

What kind of projects will the intern be involved in?

The intern will work on analyzing product and customer feedback data, building visualizations, developing predictive models, and creating tools to democratize insights across the organization.

What skills will the intern develop in this position?

Interns will gain experience in big data analysis, statistical methods, data visualization, and stakeholder communication while developing software programs and algorithms for data manipulation and cleansing.

Is mentorship provided during the internship?

Yes, interns will be assigned a mentor on day one to provide guidance and support for both their project and personal development.

What benefits are offered to interns at Qualtrics?

Interns receive financial support for housing, opportunities for career development through professional skills sessions, and the chance to connect with the executive team through Q&As.

How does the Qualtrics hybrid work model function?

The hybrid work model requires employees to work in the office three days a week, specifically on Mondays and Thursdays, plus one additional day chosen by the organizational leader.

What tools and technologies should interns be familiar with?

Interns should have experience with data mining, machine learning, statistical analysis, and data visualization tools such as Tableau or Amplitude, as well as familiarity with cloud-based computing platforms.

How will the intern's work impact the company?

The intern's analytical work will help advance product ideation, measurement, and improvement, ultimately enhancing customer experience and aligning with business goals.

Are there opportunities for growth within the team?

Yes, there are ample opportunities for growth, including taking on strategic projects, engaging with diverse stakeholders, and developing innovative research and analytics products.

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Qualtrics

Technology
Industry
5001-10,000
Employees
2002
Founded Year

Mission & Purpose

How do you turn a customer into a fanatic? An employee into an ambassador? A product into an obsession? A brand into a religion? With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.