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• Starts Jun 2

Desktop & Collaboration Technology Intern - New York

🚀 Off-cycle Internship

New York

⌛ Closed
Applications are closed

Off-cycle Internship

IT & CybersecurityNew York


  • The Desktop & Collaboration Technology Intern will be responsible for focusing primarily on audiovisual technologies under the direction of the End User Computing Support. This internship will provide onsite technical assistance to a large and varied end user populations. The ideal candidate will need to have a basic understanding of Desktop Support functions and familiarity with meeting collaboration tools such as Zoom\MS Team\WebEx etc.
  • The Summer Intern will gain valuable hands-on experience in a law firm environment. Candidates must be willing to commit five days in office for starting Monday, June 3 through Friday, August 9.


  • Must be in the process of completing an associates, undergraduate degree or high school degree with a strong GPA
  • Ability to work from June through August, with the potential to work part time during the fall
  • Familiar with audio visual and IT functions.
  • Experience with video conferencing platforms (software-based MS Teams, Zoom, WebEx, GoToMeeting, etc.).
  • Proficient in MS Office suite (Excel, Word, Outlook, PPT).
  • Basic knowledge of video editing and graphics and encoding software, HTML, XML, and web publishing technologies and streaming a plus.
  • Excellent verbal communication skills required.
  • Excellent customer relationship skills required.
  • Ability to have strong organizational and time management while maintaining a strong attention to detail
  • Excellent written and verbal communication skills and ability to build interpersonal relationships
  • Previous office experience a plus
  • ADA Requirements:
  • Ability to sit at a desk most of the working day and walk short distances.
  • Needs manual dexterity, speed and accuracy in handling office equipment.
  • Ability to work efficiently and accurately in an atmosphere of frequent interruption.
  • Ability to work in close proximity to other individuals.
  • Ability to carry light to moderate objects, e.g., files, small objects and supplies a short distance.
  • Must be able to lift, carry and move objects up to 35-40lbs.
  • Must be able to briskly walk throughout the firm delivering computer hardware.

Education requirements

Currently Studying

Area of Responsibilities

IT & Cybersecurity


  • Audiovisual & Collaboration Tasks:
  • Assist with connecting AV setups to ensure high-quality delivery of collaborative technologies such as Zoom, MS Teams, and WebEx.
  • Support multimedia, audiovisual, and videoconferencing event operations for business meetings for internal users and external clients, and assist end users with setup for conferences, ensuring that all equipment is operable.
  • Provide excellent customer service that includes communicating with end-users by phone, in person, and by email.
  • Perform daily inspections of the conference and board meeting rooms for quality assurance.
  • Desktop Tasks:
  • Assist with resolving hardware related issues such as replacing desktop\monitors\phones\ peripherals.
  • Move and set up computer equipment, phones, printers and mobile devices.
  • Assist with setting up computers in conference rooms for war room\trial prep\deal closing setups.
  • Assist with keeping inventory of all onsite, short\long term firm issued equipment including WFH setups.
  • Assist with shipping IT equipment as needed.
  • Assist with monitoring ZenDesk ticketing queue.
  • Assist with ongoing IT projects and initiatives as they arise.
  • Perform other tasks as assigned.


Work type

Part time

Work mode


Start date

Jun 2, 2024


New York