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Desktop & Collaboration Technology Intern - New York

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Willkie Farr & Gallagher LLP

Mar 28

Applications are closed

  • Internship
    Part-time
    Starts on Jun 02
    Off-cycle Internship
  • IT & Cybersecurity
  • New York City

Requirements

  • Must be in the process of completing an associates, undergraduate degree or high school degree with a strong GPA
  • Ability to work from June through August, with the potential to work part time during the fall
  • Familiar with audio visual and IT functions.
  • Experience with video conferencing platforms (software-based MS Teams, Zoom, WebEx, GoToMeeting, etc.).
  • Proficient in MS Office suite (Excel, Word, Outlook, PPT).
  • Basic knowledge of video editing and graphics and encoding software, HTML, XML, and web publishing technologies and streaming a plus.
  • Excellent verbal communication skills required.
  • Excellent customer relationship skills required.
  • Ability to have strong organizational and time management while maintaining a strong attention to detail
  • Excellent written and verbal communication skills and ability to build interpersonal relationships
  • Previous office experience a plus
  • ADA Requirements:
  • Ability to sit at a desk most of the working day and walk short distances.
  • Needs manual dexterity, speed and accuracy in handling office equipment.
  • Ability to work efficiently and accurately in an atmosphere of frequent interruption.
  • Ability to work in close proximity to other individuals.
  • Ability to carry light to moderate objects, e.g., files, small objects and supplies a short distance.
  • Must be able to lift, carry and move objects up to 35-40lbs.
  • Must be able to briskly walk throughout the firm delivering computer hardware.

Responsibilities

  • Audiovisual & Collaboration Tasks:
  • Assist with connecting AV setups to ensure high-quality delivery of collaborative technologies such as Zoom, MS Teams, and WebEx.
  • Support multimedia, audiovisual, and videoconferencing event operations for business meetings for internal users and external clients, and assist end users with setup for conferences, ensuring that all equipment is operable.
  • Provide excellent customer service that includes communicating with end-users by phone, in person, and by email.
  • Perform daily inspections of the conference and board meeting rooms for quality assurance.
  • Desktop Tasks:
  • Assist with resolving hardware related issues such as replacing desktop\monitors\phones\ peripherals.
  • Move and set up computer equipment, phones, printers and mobile devices.
  • Assist with setting up computers in conference rooms for war room\trial prep\deal closing setups.
  • Assist with keeping inventory of all onsite, short\long term firm issued equipment including WFH setups.
  • Assist with shipping IT equipment as needed.
  • Assist with monitoring ZenDesk ticketing queue.
  • Assist with ongoing IT projects and initiatives as they arise.
  • Perform other tasks as assigned.

Willkie Farr & Gallagher LLP

Law
Industry
1001-5000
Employees
1888
Founded Year

Mission & Purpose

Willkie Farr & Gallagher LLP provides leading-edge legal solutions on complex, business critical issues spanning markets and industries. Our approximately 1,200 attorneys across 14 offices worldwide deliver innovative, pragmatic and sophisticated legal services across approximately 45 practice areas.