FAQs
What is the duration of the Desktop Support Internship?
The Desktop Support Internship is a 12-month placement.
Where is the internship located?
The internship is located in the Belfast office of CME Group.
What type of support will I provide during the internship?
You will provide day-to-day support for end user requests related to desktop hardware, software, telecom, mobile devices, and video conferencing.
Are there opportunities for learning and professional development during this internship?
Yes, the internship offers a great chance to learn a breadth of technologies and develop your support skills in a welcoming and supportive environment.
What qualities is CME Group looking for in an intern?
CME Group is looking for qualities such as the ability to work in a demanding environment, quick learning skills, strong communication abilities, and knowledge of Google Workspace and Apple MAC.
When will the interviews take place?
Interviews will take place at the end of October or early November.
Will I be involved in any projects during the internship?
Yes, you will be involved in hardware-based projects, including department moves and hardware refreshes.
Is prior experience in desktop support required for this internship?
While prior experience is not explicitly stated, a willingness to self-learn about new technologies is desired.
What kind of documentation will I be responsible for during the internship?
You will be responsible for writing procedural and technical documentation as part of your administrative functions.
Is this internship suitable for someone who is looking to develop their IT support skills?
Yes, this internship represents a great opportunity for individuals looking to develop their IT support skills and gain experience in a professional setting.