DoD SkillBridge Internship - Client Service Manager - Jacksonville, FL

Siemens

Apr 4

Applications are closed

Internship
Full-time
Off-cycle Internship
Customer Relations
Jacksonville

Requirements

U.S. Military experience as an E4 or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves)
High school diploma or state-recognized GED required; Associates or Bachelor’s degree preferred
(Automation specific) Experience in demand side energy services or Certified Energy Manager preferred
(Fire specific) NICET Level 1 certification preferred
(Security specific) Physical Security Professional ASIS certification preferred
Excellent organizational and interpersonal skills
Familiarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systems
Proficient in Microsoft Office and business software systems
Good verbal and written communication skills in English
Qualified applicants must be legally authorized for employment in the United States
Must be 21 years of age and possess a valid driver’s license with limited violations

Responsibilities

Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreements.
Effectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updates of customers’ installed base information
Manage service agreement financial performance and customer satisfaction.
Support Siemens service strategy. Collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customers’ business goals, leveraging all of Siemens’ service and product portfolios.
Identify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part sales.
Lead Quality Assurance activities and activities that will support the service agreement renewal process.

Siemens

Technology to transform the everyday.

Technology

Industry

10,001+

Employees

1847

Founded Year

Mission & Purpose

Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. In fiscal 2022, which ended on September 30, 2022, the Siemens Group generated revenue of €72.0 billion and net income of €4.4 billion. As of September 30, 2022, the company had around 311,000 employees worldwide.