Duane Reade Pharmacy Intern

Walgreens

Aug 1

Applications are closed

Internship
Full-time
Placement Program
New York

Requirements

- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing medications.

Responsibilities

- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with customers.
- Learn from store and pharmacy team members, field leadership, team members and customers/patients.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
- Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
- Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training.
- Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of a Pharmacy Intern at Duane Reade?

The primary responsibilities include assisting pharmacists with prescription processing, providing excellent customer service, engaging with customers, and participating in pharmacy operations under supervision.

What qualifications do I need to apply for the Pharmacy Intern position?

You must be enrolled in a school of Pharmacy program, fluent in reading, writing, and speaking English, and willing to work a flexible schedule that includes evenings and weekends.

Is previous pharmacy or retail experience required for this role?

Previous experience is not required, but it is preferred, especially six months of experience in a retail environment or prior work experience with Walgreens.

Will I receive training as a Pharmacy Intern?

Yes, you will complete required training and maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.

What is the hourly pay range for the Pharmacy Intern position?

The current hourly pay range is $16.50 to $25.00, depending on various factors including geography, skills, abilities, education, and experience.

Is this position eligible for benefits?

Yes, you can review the benefits offered for this position at the link provided in the job description.

Are there specific state-related considerations for applicants?

Yes, in San Francisco, applicants with arrest and conviction records will be considered for employment pursuant to the Fair Chance Ordinance.

What customer service expectations should I know about?

You are expected to engage with customers proactively, resolve their issues, answer questions, and deliver a distinctive and delightful experience while modeling best customer service practices.

How will I handle telephone calls in the pharmacy?

You will assist with handling telephone calls that do not require the personal attention of the pharmacist, including calls to physicians.

Can I expect to assist in inventory management activities?

Yes, you will assist and support the Pharmacy Department with inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.

Walgreens

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.