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Duane Reade Pharmacy Intern

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Walgreens

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • Brooklyn

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, preferably have retail experience, and possess good math skills for accurate prescription filling.
  • You will assist pharmacists, engage with customers, manage inventory, handle sales, and maintain pharmacy standards while adhering to policies and providing patient care under supervision.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing medications.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Duane Reade Pharmacy Intern position?

The primary objectives include providing the best patient experience by assisting the pharmacist and pharmacy team while adhering to state and federal regulations, processing prescriptions, and learning pharmacy policies and customer service best practices.

What are the key responsibilities of a Pharmacy Intern?

Key responsibilities include engaging customers, assisting the pharmacist with medication dispensing, maintaining pharmacy standards, handling inventory, and providing customer service.

Are there any basic qualifications required for this position?

Yes, candidates must be enrolled in a Pharmacy school program and be fluent in reading, writing, and speaking English. Additionally, a willingness to work a flexible schedule, including evenings and weekends, is required.

What is the preferred experience for candidates applying for this position?

Preferred candidates have six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurate prescription filling.

What training will the Pharmacy Intern receive?

The intern will complete required training and maintain knowledge of healthcare and pharmacy, including staying updated on the latest news and developments.

What is the pay range for the Pharmacy Intern position?

The pay range for this position is between $16.50 per hour and $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

Will prior arrest and conviction records affect employment opportunities?

No, qualified applicants with arrest and conviction records will still be considered for employment.

What type of work schedule can be expected for this position?

The Pharmacy Intern should expect a flexible work schedule that may include evening and weekend hours.

Are customers' issues handled by Pharmacy Interns?

Yes, Pharmacy Interns are responsible for resolving customer issues and answering questions to ensure a positive customer experience.

Is there a focus on personal development for the Pharmacy Interns?

Yes, the position emphasizes personal development through completing necessary training and keeping abreast of healthcare and pharmacy developments.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.

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