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E-Commerce Fraud Prevention Internship – Summer 2025

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WebstaurantStore

6d ago

  • Internship
    Full-time
    Summer Internship
  • Data
    Business, Operations & Strategy
  • Lititz
    Remote

AI generated summary

  • You must communicate effectively, manage multiple tasks, have Excel skills, a reliable internet connection, a distraction-free home office, and reside in specified states. H-1B Visa not available.
  • You will analyze orders for fraud, communicate with cardholders, make order validity decisions, track fraud data, collaborate with consultants, and suggest process improvements.

Requirements

  • Can support a position and influence outside opinion
  • Notices the small details
  • Is not afraid to take ownership of decisions and leverages data to back up those decisions
  • Adept at communicating effectively to a variety of audiences
  • Able to prioritize and balance multiple responsibilities
  • Able to balance desired business and customer outcomes
  • A team player who wants to contribute to a thriving culture
  • Able to flourish in a fast-paced, changing environment
  • Has strong Excel experience
  • Computer literate
  • Access to a reliable and secure high-speed internet connection
  • Access to a home router and modem
  • A dedicated home office space that is noise- and distraction-free
  • A valid, physical address (apartment, suite, etc.)
  • The desire and ability to work and communicate with other team members via chat, webcam, etc.
  • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY)
  • H-1B Visa Sponsorship Not Available, W2 only

Responsibilities

  • Analyze incoming orders to spot trends and prevent fraudulent order attempts
  • Communicate empathetically with cardholders to confirm order authenticity
  • Make and execute decisions regarding validity of orders
  • Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
  • Work cooperatively with other Fraud Prevention Consultants to recognize trends and update system accordingly
  • Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience

FAQs

What is the main focus of the E-Commerce Fraud Prevention Internship?

The main focus of the internship is to analyze incoming orders to spot trends and prevent fraudulent order attempts while communicating with cardholders to confirm order authenticity.

What responsibilities will the intern have?

The intern will analyze orders, communicate with cardholders, make decisions regarding order validity, track data on fraudulent attempts and chargebacks, work cooperatively with fraud prevention consultants, and evaluate current processes for improvements.

What kind of candidates are you looking for?

We are looking for driven, motivated candidates who notice small details, take ownership of decisions, communicate effectively, can balance multiple responsibilities, and are team players in a fast-paced environment.

Is prior experience in fraud prevention required for this internship?

No prior experience in fraud prevention is specified as a requirement for the internship, but strong analytical skills and Excel experience are preferred.

Will interns receive training during the program?

Yes, interns will have access to a robust training program, which includes campus and warehouse tours, team shadowing, presentations with senior leadership, mentorship, and additional training opportunities.

What are the internet connection requirements for remote work?

Interns must have access to a reliable and secure high-speed internet connection, preferably cable or fiber with at least 75mbps download and 10mbps upload speed, along with a dedicated home office space.

Are there any location restrictions for applicants?

Yes, applicants must be legal residents of specific states including AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY.

Is Medicare supported as part of this internship?

The job description does not mention any support for Medicare as this is an internship position.

Does the internship offer a chance to engage with senior leadership?

Yes, interns will have opportunities to participate in roundtable discussions and presentations with senior leadership as part of the training program.

Will the intern be part of a team?

Yes, the intern will work cooperatively with other Fraud Prevention Consultants and contribute to a team-oriented culture.

WebstaurantStore

Our mission: To offer busy foodservice professionals superior service, fast shipping, and the best selection and prices.

Retail & Consumer Goods
Industry
5001-10,000
Employees
2004
Founded Year

Mission & Purpose

Since our start in 2004, WebstaurantStore.com has succeeded in creating and fostering an innovative, easy-to-use website that meets the purchasing needs of foodservice professionals throughout the world. Our warehouses located across the United States mean that we are able to serve both North American and international customers with great speed – many items located in our warehouses are ready to ship within one business day! As one of the largest food service supply companies on the Internet, WebstaurantStore.com has a team of skilled developers, programmers, content writers, technical support staff, purchasers, and warehouse employees working together to ensure we provide our customers the best in price, service, and industry knowledge. Thanks to the hard work and innovative ideas of our employees, WebstaurantStore.com has been repeatedly ranked as one of the fastest growing companies in Pennsylvania.