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Internship

Food and Beverage Internship, American Family Field

Logo of Delaware North

Delaware North

13d ago

🚀 Summer Internship

Milwaukee

AI generated summary

  • You must be detail-oriented, energetic, and able to anticipate guests' needs while working in a fast-paced environment. Strong communication skills, teamwork, and availability for June-Aug 2024 are essential, along with physical ability to lift up to 50 lbs and stand for long periods.
  • You will oversee game day operations, train and supervise staff, handle administrative duties, maintain cost control, inspect facilities, assist managers, coordinate events, rotate through various areas, and execute non-game day responsibilities to ensure success for all food and beverage operations at American Family Field.

Summer Internship

Hospitality & RetailMilwaukee

Description

  • Delaware North Sportservice is looking for a Premium Food and Beverage Intern to join our team at American Family Field in Milwaukee, WI for the 2024 baseball season. As an Intern, you will be responsible for overseeing all aspects of Sportservice Food and Beverage services, including game day and non-game day operations functions at American Family Field. 
  • By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

Requirements

  • Interested in a future with Food Service Operations
  • Candidate should be detail-oriented, possess strong communication skills, teamwork, and enthusiasm
  • Anticipate guests’ needs and exceed their expectations
  • Must be able to prioritize needs and responsibilities effectively
  • Ability to resolve problems through identification, analysis, and execution
  • Handle stress and time management in a fast-paced environment
  • Must be able to work early mornings, evenings, and weekends
  • Fully available for June, July & August 2024
  • Must be at least 18 years old
  • Physical Requirements :
  • Ability to lift and carry up to 50 lbs.
  • Constant lifting, twisting, reaching, bending, and repetitive motions.
  • Ability to stand for extended periods of time.

Education requirements

Currently Studying

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Game Day Responsibilities:
  • Coordinates game day operations and ensures all Sportservice, GuestPath and GreenPath policies are implemented.
  • Train, schedule, supervise, and discipline all Premium staff.
  • Complete administrative duties, including but not limited to creating and continuing client relations, communicating requests to back of house management and updating daily sales reports.
  • Maintaining cost control efforts for labor and waste management through monthly inventory and daily constraints.
  • Inspection of cleanliness and quality of equipment and facilities used.
  • Assisting the Food and Beverage managers in any other duties to ensure success of the departments and the company.
  • Setting up, executing and breaking down of daily events.
  • Areas of Rotation:
  • Suites :
  • Gain working knowledge of computer systems including Suites Management, Guest Reserve, and Micros
  • Office Administration including client relations, confirming pre-orders, and preparing the Host List
  • Coordinate staff for set up/execution/clean up of game day responsibilities.
  • Ordering and stocking aligning with inventory budgets and waste management
  • Game Day Catering :
  • Learn off-site catering functions
  • Transportation of hot/cold food & equipment in a safe manner
  • Set up buffets & beverage service
  • Coordinate staff & temps for set up/execution/clean up of parties
  • Stock essential items in storage units
  • Cleanliness & Health Codes
  • Non-Game Day Catering:
  • Gain a working knowledge of the catering banquet order program (Caterease)
  • Office Administration including Client relations, tastings with future guests, and contract processing
  • Scheduling and set up of non-gameday catering which could include any space within our 4 million square foot facility
  • Helfaer Field – Catering/Concessions:
  • Learn concession stand & private party functions on non-game days
  • POS operations and Inventory Control
  • Operating stand by oneself
  • Assisting in catering party set up/execution
  • Club/Concessions:
  • Learn to operate a fast-paced stand and supervise the Club Level
  • Ensure guest's needs are taken care of, and all concerns are resolved
  • Communication with staff on daily specials, instructions, and directions
  • Nightly ordering and stocking to ensure FIFO and waste management
  • Assist in the Liquor Warehouse as needed
  • Cleanliness & Health Codes
  • X-Golf:
  • Learn the essentials of simulator golf location
  • Set up & execute bar services and learn the basic functions of the simulators
  • Communicate with culinary on all food needs and manager with all beverage needs
  • Restaurant:
  • Learn the daily functions of the Restaurant that is open 7 days a week
  • Train and work with staff on service standards
  • Learn Micros both on the front of the house, but also programing through the backside
  • Ordering and preparations for the fluctuating guest's needs
  • Culinary:
  • Learn the basics of food preparation under the guidelines of Health Rules & Regulations
  • Create & use production sheets for upcoming events
  • Insight into product ordering and specifications
  • Non-Game Day Responsibilities:
  • Entering contact information and orders into Caterease/Suites Management/Micros/Simvent/Birchstreet
  • Running deposit payments for upcoming events and final payments post-event
  • Communicating with Brewers Sales Representatives for upcoming homestand events
  • Executing non-game day events in catering locations
  • Working in either X-Golf or the Restaurant as a manager on duty
  • Monthly inventory of all Premium areas
  • Rotation through the kitchen, under the guidance of the culinary
  • Setting up for future events
  • Helfaer Field
  • Weekly cleaning of equipment and facilities to ensure all are in good working condition
  • Restocking premium locations
  • Any other duties to ensure readiness for all events and activities

Details

Work type

Full time

Work mode

office

Location

Milwaukee

Benefits

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement