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Food and Beverage Internship, American Family Field

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Delaware North

Mar 30

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
  • Milwaukee

Requirements

  • Interested in a future with Food Service Operations
  • Candidate should be detail-oriented, possess strong communication skills, teamwork, and enthusiasm
  • Anticipate guests’ needs and exceed their expectations
  • Must be able to prioritize needs and responsibilities effectively
  • Ability to resolve problems through identification, analysis, and execution
  • Handle stress and time management in a fast-paced environment
  • Must be able to work early mornings, evenings, and weekends
  • Fully available for June, July & August 2024
  • Must be at least 18 years old
  • Physical Requirements :
  • Ability to lift and carry up to 50 lbs.
  • Constant lifting, twisting, reaching, bending, and repetitive motions.
  • Ability to stand for extended periods of time.

Responsibilities

  • Game Day Responsibilities:
  • Coordinates game day operations and ensures all Sportservice, GuestPath and GreenPath policies are implemented.
  • Train, schedule, supervise, and discipline all Premium staff.
  • Complete administrative duties, including but not limited to creating and continuing client relations, communicating requests to back of house management and updating daily sales reports.
  • Maintaining cost control efforts for labor and waste management through monthly inventory and daily constraints.
  • Inspection of cleanliness and quality of equipment and facilities used.
  • Assisting the Food and Beverage managers in any other duties to ensure success of the departments and the company.
  • Setting up, executing and breaking down of daily events.
  • Areas of Rotation:
  • Suites :
  • Gain working knowledge of computer systems including Suites Management, Guest Reserve, and Micros
  • Office Administration including client relations, confirming pre-orders, and preparing the Host List
  • Coordinate staff for set up/execution/clean up of game day responsibilities.
  • Ordering and stocking aligning with inventory budgets and waste management
  • Game Day Catering :
  • Learn off-site catering functions
  • Transportation of hot/cold food & equipment in a safe manner
  • Set up buffets & beverage service
  • Coordinate staff & temps for set up/execution/clean up of parties
  • Stock essential items in storage units
  • Cleanliness & Health Codes
  • Non-Game Day Catering:
  • Gain a working knowledge of the catering banquet order program (Caterease)
  • Office Administration including Client relations, tastings with future guests, and contract processing
  • Scheduling and set up of non-gameday catering which could include any space within our 4 million square foot facility
  • Helfaer Field – Catering/Concessions:
  • Learn concession stand & private party functions on non-game days
  • POS operations and Inventory Control
  • Operating stand by oneself
  • Assisting in catering party set up/execution
  • Club/Concessions:
  • Learn to operate a fast-paced stand and supervise the Club Level
  • Ensure guest's needs are taken care of, and all concerns are resolved
  • Communication with staff on daily specials, instructions, and directions
  • Nightly ordering and stocking to ensure FIFO and waste management
  • Assist in the Liquor Warehouse as needed
  • Cleanliness & Health Codes
  • X-Golf:
  • Learn the essentials of simulator golf location
  • Set up & execute bar services and learn the basic functions of the simulators
  • Communicate with culinary on all food needs and manager with all beverage needs
  • Restaurant:
  • Learn the daily functions of the Restaurant that is open 7 days a week
  • Train and work with staff on service standards
  • Learn Micros both on the front of the house, but also programing through the backside
  • Ordering and preparations for the fluctuating guest's needs
  • Culinary:
  • Learn the basics of food preparation under the guidelines of Health Rules & Regulations
  • Create & use production sheets for upcoming events
  • Insight into product ordering and specifications
  • Non-Game Day Responsibilities:
  • Entering contact information and orders into Caterease/Suites Management/Micros/Simvent/Birchstreet
  • Running deposit payments for upcoming events and final payments post-event
  • Communicating with Brewers Sales Representatives for upcoming homestand events
  • Executing non-game day events in catering locations
  • Working in either X-Golf or the Restaurant as a manager on duty
  • Monthly inventory of all Premium areas
  • Rotation through the kitchen, under the guidance of the culinary
  • Setting up for future events
  • Helfaer Field
  • Weekly cleaning of equipment and facilities to ensure all are in good working condition
  • Restocking premium locations
  • Any other duties to ensure readiness for all events and activities

Delaware North

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.