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Food and Beverage Internship, Kennedy Space Center

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Delaware North

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
  • Merritt Island

AI generated summary

  • You must have strong communication skills, customer service experience, a professional appearance, and be willing to work evenings and weekends while fostering relationships with colleagues.
  • You will oversee opening/closing procedures, conduct pre-shift meetings, address guest complaints, train team members, and manage the point-of-sale system operations effectively.

Requirements

  • Excellent communication skills, written and verbal
  • Customer service experience or knowledge
  • Enjoy building relationships with other managers and supervisors in the food and beverage space
  • Professional attitude and appearance
  • Availability to work evenings and weekends

Responsibilities

  • Be well-versed in opening and closing procedures for all outlets, cross-trained in all operations, and capable of supervising each one
  • Conduct daily pre-shift meetings, reviewing daily activities, menu changes, and relevant information for the restaurant
  • Ensure guest problems and complaints regarding food and beverage quality are handled effectively and courteously, by engaging with guests and reporting deficiencies to senior management
  • Motivate and train team members, monitoring food preparation, cooking methods, and portion sizes
  • Be properly trained in using the point-of-sale system, including placing orders, making changes, and authorizing adjustments

FAQs

What is the duration of the internship?

The summer internship dates typically span 10-14 weeks.

Is the internship paid?

Yes, the Delaware North internships are paid.

Can I earn academic credit for this internship?

Yes, this internship can be completed for academic credit.

What is the pay rate for this internship?

The pay rate for this internship is between $17.00 and $18.00 per hour.

What are the shift details for this internship?

The shifts include day shifts, evening shifts, holidays, and weekends.

What kind of training will I receive during the internship?

Interns will participate in a 4-week on-the-job training program and have opportunities for hybrid and in-person work.

Are there benefits offered to interns?

Yes, interns have access to a comprehensive benefits package, which includes health, dental, and vision insurance, among other perks.

Will I have opportunities for mentorship during the internship?

Yes, all Delaware North interns participate in executive and peer mentoring as part of the Delaware North Intern Experience.

What kind of tasks will I be responsible for as an intern?

Interns will assist Food and Beverage Managers, conduct pre-shift meetings, handle guest complaints, motivate team members, and be trained in using the point-of-sale system.

What qualities are you looking for in a candidate for this internship?

Candidates should have excellent communication skills, customer service experience, a professional attitude, and availability to work evenings and weekends.

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Delaware North

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.