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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

13d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Killeen

AI generated summary

  • You must have a pharmacy degree from a non-US school, an active pharmacy intern license, strong communication skills, and complete US intern hours and licensing within specified timeframes.
  • You will greet customers, assist with inquiries, process prescriptions, maintain inventory, ensure compliance with regulations, and support pharmacy operations while providing excellent service.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Have regular and predictable attendance including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within guidelines
  • Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function
  • Results Orientation
  • Colleague Engagement
  • Active Listening
  • Customer and Community Engagement
  • Consumer Behavior
  • Negotiation and Conflict Resolution
  • Patient Counseling
  • Emotional Intelligence
  • Time Management
  • Digital Literacy

Responsibilities

  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What is the role of a Foreign Pharmacy Grad - International Pharmacy Intern at CVS Health?

The role involves working under the supervision of a licensed Pharmacist to ensure a safe and effective Retail Pharmacy environment, delivering exceptional care, engaging with patients, and completing required US Internship hours to prepare for pharmacist licensure.

What are the education requirements for this position?

A Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy, along with an active Pharmacy Intern license in the state where the district is located, is required.

What is the timeframe for completing the required US Internship hours?

Non-US Accredited Foreign Graduates are required to successfully complete their internship within 18 months.

Is there a deadline for obtaining Pharmacist licensure after completing the internship?

Yes, you must obtain Pharmacist licensure in the state where the position is based within 120 days of completing the required US Internship hours.

What are some key responsibilities of the intern?

Key responsibilities include ensuring patient safety, adhering to regulatory requirements, providing excellent customer service, managing inventory, and assisting with pharmacy operations while counseling patients under the supervision of a licensed pharmacist.

Are there any preferred qualifications for this position?

Preferred qualifications include 3 to 5 years of prior related experience and proficiency in Microsoft Office Suite, as well as eligibility to immunize once state regulations are met.

What type of training and support will interns receive?

Interns will undergo a mixed modality learning plan that includes a curated learning experience to develop their pharmacy knowledge and skills while working closely with pharmacy leadership.

What skills are essential for this role?

Essential skills include strong communication, active listening, customer and community engagement, time management, and emotional intelligence.

What is the pay range for this role?

The typical pay range for this role is between $30.00 and $42.00 per hour.

Does CVS Health offer accommodations for individuals with disabilities?

Yes, CVS Health provides reasonable accommodations to qualified individuals with disabilities, and candidates can reach out for assistance through their Advice and Counsel Reasonable Accommodations team.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.