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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

30d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • Atwater

AI generated summary

  • You need a high school diploma, PharmD from a non-US school, active Pharmacy Intern license, strong communication skills, and proficiency in Microsoft Office. Must meet state regulations for immunization.
  • You will provide customer service, process prescriptions, maintain confidentiality, assist with inventory, offer counseling under supervision, support pharmacy operations, and participate in team activities.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Ability To:
  • Have regular and predictable attendance including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within guidelines
  • Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function
  • Required – 0 to 3 years
  • Preferred – 3 to 5 years

Responsibilities

  • Customer Service
  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Regulatory
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Pharmacy Operations
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
  • Counseling under the direct supervision of a licensed pharmacist:
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Leadership
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What is the purpose of the International Pharmacy Intern role at CVS Health?

The purpose of the International Pharmacy Intern role is to provide Non-US Accredited Foreign Graduates the opportunity to complete required US Internship hours, while developing their knowledge, skills, and abilities in a retail pharmacy environment.

What qualifications do I need to apply for this position?

You need to have a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy and an active Pharmacy Intern license in the state where the district is located to apply for this position.

Is previous pharmacy experience required for this role?

No prior pharmacy experience is required, but it is preferred to have 3 to 5 years of related work experience.

What are the job duties of the International Pharmacy Intern?

Duties include providing customer service, ensuring regulatory compliance, processing prescriptions, counseling patients under the supervision of a licensed pharmacist, and supporting pharmacy operations.

How long do I have to complete my US Internship hours?

You are required to complete your US Internship hours within 18 months.

What is the pay range for this position?

The typical pay range for this role is $32.50 - $42.00 per hour.

Will I be able to administer immunizations as an intern?

Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize, as it is an essential pharmacist function.

What training will I receive during my internship?

You will complete a mixed modality learning plan that includes a curated learning experience to help develop your pharmacy knowledge and skills.

Is there a requirement for customer service in this role?

Yes, providing exceptional customer service is a key responsibility of the International Pharmacy Intern.

What skills are essential for this job?

Essential skills include strong communication, results orientation, emotional intelligence, time management, and customer and community engagement.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.