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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

18d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Riverside

AI generated summary

  • You need a GED, Doctorate from a Non-US pharmacy school, active state Pharmacy Intern license, strong communication skills, and proficiency in Microsoft Office. 0-5 years of experience preferred.
  • You will greet customers, assist with inquiries, process prescriptions, maintain inventory, support pharmacists, and ensure compliance with regulations while delivering personalized service.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function
  • 0 to 3 years of prior related work experience
  • 3 to 5 years of preferred prior related work experience

Responsibilities

  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What is the purpose of the Foreign Pharmacy Grad - International Pharmacy Intern role?

The purpose of this role is to provide Non-US Accredited Foreign Graduates with the opportunity to complete required US Internship hours, build upon their pharmacy education, and develop skills in diverse patient care, practice management, leadership, and education under the supervision of a licensed Pharmacist.

What qualifications are required for applicants?

Applicants must have a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy, an active Pharmacy Intern license in the state where the position is located, and must have successfully passed the FPGEE and TOEFL.

What are the primary job duties and responsibilities?

Primary duties include providing customer service, maintaining regulatory compliance, managing pharmacy operations, offering counseling under supervision, and supporting pharmacy leadership in various tasks.

How long do Non-US Accredited Foreign Graduates have to complete their internship?

Non-US Accredited Foreign Graduates are required to complete their internship within 18 months.

What is the expected timeline for obtaining Pharmacist licensure after completing the internship hours?

Pharmacist licensure must be obtained within 120 days of completing the required US Internship hours.

What essential skills are needed for this role?

Essential skills include strong communication and presentation skills, time management, emotional intelligence, and the ability to engage with customers and colleagues effectively.

What is the pay range for this position?

The typical pay range for this role is $28.10 per hour.

Are there any preferred qualifications for applicants?

Preferred qualifications include proficiency in Microsoft Office Suite and eligibility to immunize once state regulations are met.

Is experience required for this role?

No prior experience is required, although 0 to 3 years of relevant work experience is preferred.

What kind of training will be provided?

Training will be provided to ensure that all required skills and knowledge are acquired to succeed in the role, including all required training programs and licensure.

How does CVS Health support diversity in the workplace?

CVS Health is committed to diversity and inclusion, supporting all forms of diversity in the workplace and encouraging individuals with military experience to apply for job opportunities.

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.