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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Lawrenceville

AI generated summary

  • You must have a PharmD from a non-US school, active Pharmacy Intern license, strong communication skills, basic computer proficiency, and be able to lift up to 20 lbs.
  • You will assist customers, process prescriptions, maintain confidentiality, support pharmacy operations, communicate with healthcare professionals, and participate in training and organizational activities.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Have regular and predictable attendance including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within guidelines
  • Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function
  • 0 to 3 years of prior relevant work experience preferred – 3 to 5 years

Responsibilities

  • Customer Service
  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Regulatory
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Pharmacy Operations
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
  • Counseling under the direct supervision of a licensed pharmacist:
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Leadership
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What is the primary purpose of the Foreign Pharmacy Grad - International Pharmacy Intern role?

The primary purpose of this role is to deliver exceptional care to patients while gaining the necessary experience and skills to complete the required US internship hours as a Non-US Accredited Foreign Graduate.

What qualifications are required to apply for this internship?

Candidates must have a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy and hold an active Pharmacy Intern license in the state where the position is located.

How long do interns have to complete their required US Internship hours?

Non-US Accredited Foreign Graduates are required to successfully complete their internship within 18 months.

What are some key responsibilities of this role?

Key responsibilities include ensuring patient safety, adhering to pharmacy professional practice standards, managing customer service, regulatory compliance, pharmacy operations, and supporting leadership in team activities.

Is customer service a significant aspect of this role?

Yes, providing excellent customer service is a major responsibility, which includes greeting customers, assisting with inquiries, and ensuring satisfaction during their visits.

Will interns work directly with licensed pharmacists?

Yes, while working as a Non-US Accredited Foreign Graduate, interns will be under the direct supervision of a licensed Pharmacist.

What essential skills are required for this position?

Essential skills include strong communication and presentation abilities, active listening, emotional intelligence, customer and community engagement, and digital literacy.

Is there a specific timeframe to obtain Pharmacist licensure after completing the US Internship hours?

Yes, interns must obtain Pharmacist licensure in the state of the position within 120 days of completing the required US Internship hours.

What level of prior work experience is preferred for this role?

The preferred level of prior relevant work experience is 3 to 5 years, but 0 to 3 years of related experience is also required.

What kind of training will be provided to interns?

Interns will complete a mixed modality learning plan, including a curated learning experience to build upon their pharmacy knowledge and skills, and they will also participate in required training programs.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.