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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

21d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Charlotte

AI generated summary

  • You must have a GED, PharmD from a non-US accredited school, active intern license, strong communication skills, and be able to fulfill physical and training requirements.
  • You will provide excellent customer service, process prescriptions, ensure compliance with regulations, assist pharmacy operations, support the pharmacist, and maintain a clean, organized environment.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Results Orientation
  • Colleague Engagement
  • Active Listening
  • Customer and Community Engagement
  • Consumer Behavior
  • Negotiation and Conflict Resolution
  • Patient Counseling
  • Emotional Intelligence
  • Time Management
  • Digital Literacy
  • Have regular and predictable attendance including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within guidelines
  • Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function

Responsibilities

  • Customer Service
  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Regulatory
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Pharmacy Operations
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
  • Counseling under the direct supervision of a licensed pharmacist:
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Leadership
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What is the primary purpose of the Foreign Pharmacy Grad - International Pharmacy Intern role?

The primary purpose of this role is to provide a challenging opportunity for Non-US Accredited Foreign Graduates to learn and grow professionally while delivering exceptional patient care and completing required US Internship hours.

What qualifications are required for this position?

Required qualifications include a High School Diploma or GED, a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy, and an active Pharmacy Intern license in the state where the district is located.

How long do Non-US Accredited Foreign Graduates have to complete their internship?

Non-US Accredited Foreign Graduates are required to successfully complete their internship within 18 months.

What are the essential functions of this role?

Essential functions include providing customer service, adhering to regulatory requirements, managing pharmacy operations, providing patient counseling under supervision, and supporting leadership initiatives.

Is customer service important in this position?

Yes, delivering excellent customer service is a critical responsibility of this role, which includes greeting customers, assisting with inquiries, and ensuring a positive overall experience.

What should an intern do if they have questions about medical advice?

Interns should field any medical questions when appropriate and direct customers to the supervising licensed pharmacist for in-depth advice.

How can applicants apply for this position?

Interested applicants can submit their application through the CVS Health careers portal before the application window closes on 06/20/2025.

Do candidates need to have prior experience in pharmacy?

While 0 to 3 years of prior relevant work experience is required, 3 to 5 years is preferred for this role.

What are the expected work hours for this position?

The role requires regular and predictable attendance, including availability for nights and weekends.

Is there a pay range mentioned for this role?

Yes, the typical pay range for this role is $30.00 per hour.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.