Foreign Pharmacy Graduate - International Pharmacy Intern

CVS Health

13d ago

Internship
Full-time
Placement Program
Customer Relations
Healthcare
Lake Charles

AI generated summary

You must be a foreign pharmacy graduate, obtain intern licensure, pass math tests, have 1+ year related experience, and be willing to work flexible hours while providing excellent customer service.
You will assist pharmacists with patient care, follow pharmacy workflows, handle prescriptions, offer immunizations, maintain inventory, and engage with patients while ensuring compliance and safety.

Requirements

Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning US Non-Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months, or to obtain Pharmacist licensure as prescribed, will result in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus:
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation:
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Communication Skills:
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning:
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Problem Resolution:
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Physical Demands:
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision; quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Any additional tasks as directed by Supervisor or Manager
1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified: Once state regulations are met, US Non-Accredited Foreign Graduates should be striving to provide patient immunizations as this is an essential pharmacist function
Ability to work in home store, and across the market in other locations, to meet business needs
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

Responsibilities

Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
Reviewing and collecting patient information; tracking and documenting for each applicable patient

FAQs

What is the role of a Foreign Pharmacy Graduate - International Pharmacy Intern at CVS Health?

The role involves supporting pharmacy teams, completing required US Internship hours, and applying didactic learning from pharmacy school to prepare for a Pharmacist position, while contributing to pharmacy operations and patient care.

What qualifications are required to apply for this internship?

Applicants must be a Foreign Graduate from a Non-US Accredited college or school of pharmacy, have passed the FPGEE and TOEFL, and be in the process of obtaining valid intern and/or technician licensure.

How long do I have to complete my internship hours?

US Non-Accredited Foreign Graduates are required to successfully complete their internship hours within 18 months.

What happens if I do not obtain my Pharmacist licensure within the specified timeframe?

Failure to obtain Pharmacist licensure within 120 days of completing US intern hours will result in separation of employment.

Are there opportunities for hands-on experience during the internship?

Yes, the internship provides hands-on experience, training roadmaps, Key Learning Experiences (KLEs), and interaction with pharmacy leaders to deepen understanding of pharmacy practice.

Can I administer vaccines as part of the internship?

Yes, once state regulations are met, you can support immunization efforts and may become certified to administer vaccines under the supervision of a licensed pharmacist.

What are the essential functions required for this role?

Essential functions include following SOPs, contributing to patient experiences, assisting with prescription fulfillment, maintaining inventory, and complying with all relevant laws and regulations.

Is previous pharmacy experience preferred for this internship?

Yes, having 1+ years of related work experience in pharmacy, retail, medical, or customer service settings is preferred.

What are the physical demands of the position?

The position requires mobility, the ability to lift and move items, and the ability to remain upright for extended periods. It also involves tasks that require close visual acuity.

What is the pay range for this internship role?

The typical pay range for this role is $30.00 - $42.00 per hour.

What benefits does CVS Health offer for this position?

While specific benefits for this position are not detailed, CVS Health generally provides opportunities for professional growth and a supportive work environment.

CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare

Industry

10,001+

Employees

1963

Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.