You should have previous admin experience, strong computer skills, cultural sensitivity, excellent communication abilities, willingness to learn about IRC, and adhere to IRC policies. Additional language fluency preferred.

You will assist with client intakes, case management, outreach calls, scheduling appointments, documentation, interpretation, and other duties as assigned.

People, HR & Administration

United States

Elizabeth

New York City

Large

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. 

Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster.

At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.

Non-profit

International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

<ul><li>The Front Desk and Operations Intern will provide coverage for the reception desk, greet and direct client walk-ins, and schedule client appointments with appropriate staff.&nbsp;He/she will answer the IRC in New Jersey or New York’s main telephone line, direct incoming calls as appropriate and assess documentation of clients to determine program eligibility. The Front Desk and Operations Intern will provide additional clerical assistance and support to IRC staff in the New Jersey&nbsp;or&nbsp;New York&nbsp;regional&nbsp;office.&nbsp;&nbsp;</li></ul><p><strong style="color: rgb(57, 57, 57);">Learning Objective:</strong></p><ul><li>Understand scope of IRC services and programs available for a variety of immigrant and refugee groups in&nbsp;New York&nbsp;City.</li><li>Improve communication and customer service skills in a linguistically and culturally diverse environment.</li><li>Learn about refugee resettlement issues and processes.</li></ul>

Currently Studying

The Front Desk and Operations Intern will provide coverage for the reception desk, greet and direct client walk-ins, and schedule client appointments with appropriate staff. He/she will answer the IRC in New Jersey or New York’s main telephone line, direct incoming calls as appropriate and assess documentation of clients to determine program eligibility. The Front Desk and Operations Intern will provide additional clerical assistance and support to IRC staff in the New Jersey or New York regional office.  Learning Objective:Understand scope of IRC services and programs available for a variety of immigrant and refugee groups in New York City.Improve communication and customer service skills in a linguistically and culturally diverse environment.Learn about refugee resettlement issues and processes.

Front Desk & Operations Intern

Requirements

Responsibilities

International Rescue Committee

Mission & Purpose