Guest Relations Ambassador - Intern - Boutique, London
Christian Dior Couture
- We are currently seeking a professional and engaging Guest Relations Ambassador Intern for our New Bond Street Boutique to support the sales team to deliver a seamless journey to our clients.
- The successful candidate will have experience in a luxury front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.
Area of Responsibilities
- Greet a maximum of customers entering in the boutique and maintain 100% customer recognition of regular customers and VIPs
- Understand customers’ needs and orientate them in the boutique
- Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art, etc.
- Assist customers with personalised services and respond quickly to all their needs
- Remembering customers' preferences and special needs
- Provide the highest standard of customer service at all times
- Be immaculately dressed and groomed
- Learn the best possible manners for every conceivable situation
- Assist and work closely with the sales team to ensure all customers’ expectations are met
- Demonstrate an ability to maintain confidentiality and privacy
- Carry out any additional duties as directed by the management team
- Previous experience as a Host within a luxury fast paced environment
- Outstanding interpersonal and communication skills
- Attentive and proactive
- Excellent grooming
- A passion about delivering service excellence
- A passion for Christian Dior and our collections
- Fluency in a second language (preferred)
- Must be able to work full-time