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Hardware Services Internship

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Atos

14d ago

  • Internship
    Full-time
    Off-cycle Internship
  • IT & Cybersecurity
  • Irving
    Remote

AI generated summary

  • You need BSc/Associate's degree in IT field + 2 yrs experience, hardware installation exp, CCNA/A+ certs, data center experience, problem-solving skills, strong communication, time management, teamwork, able to lift 40 lbs, multi-task, Windows programs knowledge, work with limited supervision.
  • You will install, troubleshoot, and maintain hardware in the data center, follow procedures, assist in inventory management, vendor management, and mentor team members. Adhere to best practices, plan hardware installations, and assist in customer meetings.

Requirements

  • Preferred but not required.
  • BSc Computer Science or Associate's degree in IT-related field plus two years of IT experience preferred
  • 1-3 years of experience of hardware installation.
  • Hands-on experience with hardware platforms (e.g. Dell, HP, IBM, Cisco, etc.) is a plus.
  • Hardware and Networking experience with CCNA and/or A+ certifications is a plus.
  • Experience working in a data center environment with strict DCIM processes and procedures
  • Strong problem-solving abilities
  • Highly developed analytical and organizational skills
  • Ability to work in a fast-paced environment.
  • Good communication Skills
  • Good Time management Skills
  • Able to lift 40 lbs.
  • Ability to Multi-task and meet daily timelines.
  • Willingness to work and participate as an effective team member with all levels of employees and management.
  • Working knowledge of Windows based programs including Word, Excel, Outlook and PowerPoint is a plus
  • Ability to work with limited supervision.

Responsibilities

  • Installing hardware in the data center
  • Maintaining hardware related output queues (incident, service request, change)
  • Basic and in depth troubleshooting (incident management) of hardware related problems
  • Follow all data center and hardware related processes and procedures
  • Assist in maintaining CMDB and hardware inventory for Site Services
  • Provide shipping and receiving support and assist other team members
  • Vendor management at the site – escalations, escort, assistance in troubleshooting
  • Provide site services audit compliance support
  • Escalation of incidents and problems to management
  • Assists in the overall hardware planning at the site level
  • Assist in mentoring and training of other hardware services associates
  • Assist in the development/maintaining of best practices and procedures for the team
  • Help develop detailed plan for hardware installation for all projects
  • Assist engineering support with configuration of hardware
  • Assist in customer meetings regarding HW projects
  • All Shipping and Receiving Duties
  • Adherence to all DCIM related process and procedures
  • 50% Installation of hardware
  • 30% Incident management
  • 10% CMDB Maintenance, shipping/receiving/other
  • 10% Other

FAQs

What is the purpose of Atos as a company?

At Atos, the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space.

What can I expect to learn and gain from a hardware services internship with Atos?

As an intern at Atos, you can expect to gain hands-on experience and develop skills in hardware services within the digital industry. You will work alongside experienced professionals and have the opportunity to contribute to real projects that help shape the future of information technology.

How does Atos support diversity and inclusion in the workplace?

At Atos, we believe in bringing the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company, and for our own futures. We strive to create an inclusive and supportive environment where all individuals can thrive and contribute their unique perspectives.

Trusted partner for your Digital Journey.

Consulting
Industry
10,001+
Employees

Mission & Purpose

Atos is a global leader in digital transformation with 111,000 employees and annual revenue of c. € 11 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 69 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Culture & Values

  • We are responsible for getting it right

    We hold ourselves accountable for the delivery of the benefits of the transformation programme. We share the risk and we own the results from start to finish.

  • You can rely on what we do and how we do it

    We always act with transparency and integrity. demonstrating mutual respect in all relationships.

  • We continuously add value

    We continuously add value and excellence by being agile, flexible and pro-active; by reskilling our staff and constantly bringing worldwide best practices to our clients.

  • We are partners

    We build long-lasting partnerships with clients, based on a comprehensive grasp of their businesses.

  • We seek out the new

    Innovation keeps us sharp, positive and creative. We seek to improve efficiency, maximise performance and increase agility through Business Transformation Services (BTS).

  • We are people-driven

    Our ethos is simple: we put people at the heart of everything we do.

  • We only accept excellence

    We ensure our clients gain a competitive edge by always maintaining the highest standards.

Benefits

  • 25 days’ holiday plus the option to buy up to ten more

  • Private medical insurance

  • Pension plan

  • Relocation allowance

  • Life assurance