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Hotel Specialist-Apprentice (m/f/d)

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Marriott International

27d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Hospitality & Retail
  • Munich

AI generated summary

  • You need charm, clear communication, completed schooling, good German and English, some experience in hospitality, teamwork skills, creativity, and a passion for service.
  • You will welcome guests, resolve issues, serve food and drinks, assist in the kitchen, manage cleanliness, support events, process invoices, handle the cash register, and work flexible shifts.

Requirements

  • You have a charming, authentic demeanor, a neat appearance, and clear communication skills.
  • You have completed your schooling.
  • Good knowledge of German and English is a given for you.
  • First experience in the gastronomy, hotel industry, or service sector through internships or part-time jobs is an advantage.
  • You are a true team player and enjoy working as part of a team.
  • Creativity and a passion for hospitality come naturally to you.

Responsibilities

  • You’ll warmly welcome our guests at the reception, be their first point of contact for questions and requests, and always have the perfect insider tip ready.
  • If something goes wrong, you stay calm – either solving the problem directly or directing it to the right person.
  • Whether in the bar, restaurant, or at large events, you’ll serve food and drinks and create unforgettable moments.
  • You’ll help out in the kitchen and support with ordering and organizing supplies.
  • After cleaning, you’ll check rooms and public areas to ensure everything shines and meets our standards.
  • You’ll get a taste of event management and assist in organizing events.
  • In accounting, you’ll check bookings and process invoices – numbers are part of the job too!
  • You’ll take responsibility for the cash register and manage it independently.
  • Early or late shifts? You’ll be flexible across all departments and always ready to start.
  • Before long, you’ll manage shifts independently, for example in room service – responsibility from day one!

FAQs

What is the location of the Hotel Specialist Apprenticeship position?

The position is located at the Munich Marriott Hotel, Berliner Strasse 93, Munich, Bavaria, Germany, 80805.

When does the Hotel Specialist Apprenticeship program start?

The apprenticeship program starts on September 1, 2025.

What kind of employment contract is offered for the apprenticeship?

A permanent employment contract is offered for the apprenticeship.

What training support is provided during the apprenticeship?

The apprenticeship includes benefits like company health insurance, vacation and Christmas bonuses, team events, and performance bonuses.

What are the key responsibilities of a Hotel Specialist Apprentice?

Responsibilities include welcoming guests, serving food and drinks, assisting in event management, managing cash registers, and general hotel operations.

What qualifications are expected from applicants?

Applicants should have completed their schooling, possess good German and English skills, and ideally have some experience in gastronomy, the hotel industry, or the service sector.

Is there a focus on team dynamics in this role?

Yes, the role emphasizes being a true team player and enjoying collaborative work.

Are there any bonuses for outstanding performance during the apprenticeship?

Yes, there are bonuses for outstanding performance and participation in apprentice events in the DACH region.

What type of work schedule can an apprentice expect?

The apprentice can expect to work full-time with flexible early or late shifts across various departments.

Is there a recognition program for apprentices?

Yes, specific recognition programs such as "Employee of the Month" and other awards are available with bonuses.

Are training and development opportunities available?

Yes, the apprenticeship provides opportunities for training, development, and recognition within the hospitality field.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.