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Hotel Specialist-Apprentice (m/f/d)

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Marriott International

25d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Munich

AI generated summary

  • You should have a charming demeanor, neat appearance, clear communication skills, school completion, good German and English, and ideally some experience in hospitality. Team player with creativity needed.
  • You will welcome guests, solve problems, serve food and drinks, assist in kitchen tasks, check cleanliness, help with events, handle bookings and invoices, manage the cash register, and work flexible shifts.

Requirements

  • You have a charming, authentic demeanor, a neat appearance, and clear communication skills.
  • You have completed your schooling.
  • Good knowledge of German and English is a given for you.
  • First experience in the gastronomy, hotel industry, or service sector through internships or part-time jobs is an advantage.
  • You are a true team player and enjoy working as part of a team.
  • Creativity and a passion for hospitality come naturally to you.

Responsibilities

  • You’ll warmly welcome our guests at the reception, be their first point of contact for questions and requests, and always have the perfect insider tip ready.
  • If something goes wrong, you stay calm – either solving the problem directly or directing it to the right person.
  • Whether in the bar, restaurant, or at large events, you’ll serve food and drinks and create unforgettable moments.
  • You’ll help out in the kitchen and support with ordering and organizing supplies.
  • After cleaning, you’ll check rooms and public areas to ensure everything shines and meets our standards.
  • You’ll get a taste of event management and assist in organizing events.
  • In accounting, you’ll check bookings and process invoices – numbers are part of the job too!
  • You’ll take responsibility for the cash register and manage it independently.
  • Early or late shifts? You’ll be flexible across all departments and always ready to start.
  • Before long, you’ll manage shifts independently, for example in room service – responsibility from day one!

FAQs

What is the job title for this position?

The job title is Hotel Specialist - Apprentice (m/f/d).

Where is the location of the job?

The job is located at the Munich Marriott Hotel, Berliner Strasse 93, Munich, Bavaria, Germany, 80805.

What type of employment is offered for this apprenticeship?

A permanent employment contract is offered for this apprenticeship.

When does the Hotel Specialist Apprenticeship start?

The Hotel Specialist Apprenticeship starts on September 1, 2025.

How long is the training program for this apprenticeship?

The training program lasts for three years.

What kind of benefits do apprentices receive?

Apprentices receive company health insurance, vacation and Christmas bonuses, anniversary and birthday gifts, bonuses for outstanding performance, and discounts at over 8300 Marriott Hotels worldwide.

What are some of the responsibilities of the apprentice?

Responsibilities include welcoming guests at the reception, serving food and drinks, checking rooms for cleanliness, assisting with event management, processing invoices, managing the cash register, and being flexible in various departments.

What qualifications are expected from candidates?

Candidates should have a charming demeanor, a neat appearance, clear communication skills, completed schooling, good knowledge of German and English, and preferably some experience in the gastronomy or hotel industry.

Is it important to work well in a team for this role?

Yes, being a true team player and enjoying teamwork is an important expectation for this role.

What is the company’s stance on diversity and inclusion?

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.