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Information Services Intern (Des Moines)

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Turner Construction Company

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Construction & Surveying
    IT & Cybersecurity
  • West Des Moines

AI generated summary

  • You must be pursuing a relevant degree, be 18+, have good communication skills, be detail-oriented, possess basic computer skills, and have reliable transportation. Some travel may be required.
  • You will assist with end-user support and troubleshooting, manage IS assets, document processes, deploy hardware/software, participate in training, and collaborate on IS projects while ensuring safety protocols.

Requirements

  • Enrolled and actively pursuing college or university accredited degree program, or enrolled in a Co-op program, recommended majors include and not limited to Information Technology, Security, Data Analytics, or other related field of study, and at minimum 1 year of completed education, or equivalent combination of education, training, and experience
  • Must be 18 years of age to work at a construction project site
  • Desire to work in Information Systems and to learn about construction industries and technology
  • Commitment to work standard business hours and overtime as necessary, as determined by assignment
  • Demonstrate interpersonal skills including student leadership, volunteerism, or other community involvement
  • Professional and clear verbal and written communication skills, English language required
  • Ability to read and comprehend written information
  • Assume personal and professional accountability for own actions and activities
  • Proactive, curious, and eager to learn and participate
  • Able to work independently, with direction and supervision, and in team environment
  • Exceptional organizational skills with attention to detail
  • Able to take direction, apply active listening skills, learn and process information quickly, ask clarifying questions, and follow tasks through to completion
  • Basic computer and data entry skills and familiar with Microsoft Office suite of applications
  • Access to reliable transportation required
  • Some travel may be required

Responsibilities

  • Depending on business need and location, this role will be supervised and assigned to work within Information Services Services & Support team at a department located at a main office or at an active construction project site.
  • Assist Information Services (IS) Services & Support team with end-user support, troubleshooting, asset management, and hardware and software deployment.
  • Take direction from supervisor and be receptive to learning about IS practices.
  • Provide progress reports to supervisor as directed.
  • Relate and apply knowledge acquired in academic setting to work activities.
  • Maintain professional relationships with employees, customers, clients, and subcontractors.
  • Participate in training, meetings, and orientation.
  • Other activities, duties, and responsibilities as assigned. Based on the assignment, the following activities may be performed, and for Co-Ops in longer-term assignments may gain more in-depth experience and exposure:
  • Assist with creating, updating statuses, and resolving support tickets, prioritizing requests (as directed), and providing timely response to end user inquiries.
  • Assist with creating and updating documentation for IS inventory, project sites and systems, including user guides, troubleshooting steps and office and jobsite setup.
  • Assist with imaging hardware, installing software and setting up jobsites.
  • Assist with tracking and maintaining IS assets, such as hardware, software licenses, and network devices.
  • Comprehend and follow IS Operations and Maintenance manual, and follow and comply with safety protocols and expectations, and wear appropriate PPE (Personal Protection Equipment) on construction work site as directed.
  • Participate in testing and validating new software, updates or system configurations to ensure functionality and compatibility as directed.
  • Prepare materials and assist with training sessions to help end users understand and use IS systems and applications.
  • Assist and collaborate with teams on IS projects (e.g., system upgrades, migrations, new technology implementation) by performing assigned tasks and reporting progress.
  • Assist with researching emerging technologies, software tools, or best practices to recommend improvements for IS Services & Support organization.

FAQs

What is the primary focus of the Information Services Intern role at Turner Construction?

The primary focus is to assist in day-to-day activities within Information Services (IS) Services & Support, including supporting the development and maintenance of information systems, analyzing data to improve workflows, and contributing to cybersecurity protocols.

Is the internship based in an office setting or at a construction site?

The internship may be based in either an office setting or at an active construction project site, depending on business needs and location.

What kind of educational background is required for this internship?

Candidates must be enrolled in an accredited college or university degree program, or enrolled in a Co-op program, with recommended majors including Information Technology, Security, Data Analytics, or other related fields. A minimum of 1 year of completed education is required.

Are there any specific technical skills required for this position?

Yes, basic computer and data entry skills are required, along with familiarity with the Microsoft Office suite of applications.

Will the intern need to provide technical support to end-users?

Yes, the intern will assist with providing technical support to end-users by troubleshooting hardware, software, and network issues, as well as developing training materials.

Is prior experience in information technology necessary for this role?

While prior experience is beneficial, it is not strictly necessary; the position is designed for interns looking to learn about Information Systems and the construction industry.

Can the intern expect to receive training during the internship?

Yes, the intern will participate in training, meetings, and orientation as part of their role.

Will the internship require physical activity?

Yes, the intern may need to perform physical tasks such as climbing stairs or ladders, and negotiating work areas under construction, as well as potentially lifting and moving items.

Is there a requirement for reliable transportation?

Yes, access to reliable transportation is required, and some travel may be necessary.

What are the commitments regarding work hours?

The intern is expected to commit to standard business hours and may need to work overtime as necessary, depending on the assignment.

Does Turner Construction have a policy on diversity and inclusion?

Yes, Turner is committed to sustaining a diverse, equitable, and inclusive environment where all employees feel connected, represented, and supported to reach their potential.

Are there any specific personal traits sought after for this internship?

Yes, Turner is looking for candidates who are proactive, curious, eager to learn, possess strong interpersonal skills, and demonstrate professional communication abilities.

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Turner Construction Company

Turner is a North America-based, international construction services company and is a leading builder in diverse markets

Engineering & Construction
Industry
10,001+
Employees
1902
Founded Year

Mission & Purpose

Turner is a North America-based, international construction services company and is a leading builder in diverse and numerous market segments. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees and community. OUR VISION To be the highest value provider of global construction services and technical expertise. Turner embraces a Lean management approach, and a culture that emphasizes collaboration, reliability of scheduling and delivery of the most value while consuming the fewest resources. Lean principles drive the efficient delivery of our services. Turner recognizes the importance of innovation and fostering a culture of continuous improvement. A key element of our company vision is to develop and embrace emerging technologies and processes. As part of our effort to achieve this vision, Turner has a culture where employees share their ideas and engagement with one another to develop innovative ideas as well as evaluate and implement improvements at Turner. Turner fosters a culture of diversity and inclusion in which all employees contribute creative ideas, seek challenges, and have the opportunity to grow. Our diverse and inclusive workforce positions the company to grow, enhances our presence in diverse markets, and helps us build enduring relationships with each other, industry partners, and our clients. Turner understands the environmental, social, and economic impact of our activities and that it is our responsibility to conduct our business in a transparent and ethical manner that supports our goals for client service, community involvement, environmental performance, financial strength and employee health, safety and well-being. Our core values of integrity, teamwork and commitment guide our activities and we expect the organizations with which we do business to share our commitments.

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