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Information Technology Field Support Intern

M

Metropolitan Water Reclamation District of Greater Chicago

21d ago

  • Internship
    Full-time
    Summer Internship
  • Engineering
    IT & Cybersecurity
  • Chicago

AI generated summary

  • You must be enrolled in a degree program, reside within MWRD boundaries, be authorized to work in the U.S., have prior tech experience, proficiency in Word/Excel, and strong communication skills.
  • You will assist with IT support calls, image and install user equipment, and research and troubleshoot technical issues.

Requirements

  • Currently enrolled in a degree-seeking program in an accredited college or university and will be enrolled in the 2025/2026 school year.
  • Permanent residency within the territorial boundaries of the MWRD (students may attend school outside the territorial boundaries).
  • You must be a citizen or national of the United States, or an individual who is otherwise legally authorized to work in the United States.
  • Prior experience managing computer and mobile devices.
  • Experience with Microsoft Word and Excel.
  • Excellent written and oral communication skills.
  • Can work both independently and in a team-environment.
  • Applicants must be a current graduate or undergraduate student seeking a degree in Information Technology or related fields.

Responsibilities

  • Assist with field support with general IT support calls.
  • Imaging new user equipment
  • Delivery and installation of user equipment.
  • Learn, research and troubleshoot technical issues.

FAQs

What is the hourly pay for the Information Technology Field Support Intern position?

The hourly pay for this position is $18.00.

How many working days are interns allowed per calendar year?

Interns are limited to 119 working days per calendar year.

What documents are required to apply for the internship?

Required documents include a letter of recommendation, a cover letter stating interest in the position, and a resume.

What are the eligibility requirements for candidates?

Candidates must be currently enrolled in a degree-seeking program in an accredited college or university, have permanent residency within the territorial boundaries of the MWRD, and be a U.S. citizen or legally authorized to work in the United States.

How can I submit my application for the internship?

Candidates must submit the Online Internship Application, cover letter, resume, and letter of recommendation through MWRD’s Online Employment Center.

What responsibilities will the intern have?

Responsibilities include assisting with field support for general IT support calls, imaging new user equipment, delivering and installing user equipment, and learning, researching, and troubleshooting technical issues.

What minimum qualifications are required for applicants?

Applicants should have prior experience managing computer and mobile devices, experience with Microsoft Word and Excel, excellent written and oral communication skills, and the ability to work both independently and in a team environment.

What educational requirements must be met by applicants?

Applicants must be current graduate or undergraduate students seeking a degree in Information Technology or related fields.

Where is the position located?

The position is located at the Main Office Building, 100 Erie St., Chicago, IL 60611.

Who can I contact for questions regarding the internship program?

Questions regarding the internship program may be directed to MWRDInternships@mwrd.org.

M

Metropolitan Water Reclamation District of Greater Chicago

The MWRD treats wastewater and manages stormwater for the Chicago region.

Government
Industry
1001-5000
Employees
1889
Founded Year

Mission & Purpose

Established in 1889, the Metropolitan Water Reclamation District of Greater Chicago is an award-winning, special purpose government agency responsible for wastewater treatment and stormwater management in Cook County, Illinois. The MWRD provides services throughout an 883 square mile area which includes the City of Chicago and suburban communities. The MWRD serves an equivalent pop. of 10.35 million citizens; 5.25 million people, a commercial and industrial equivalent of 4.5 million people, and a combined sewer overflow of .6 million people. The MWRD's 554 miles of intercepting sewers and force mains range in size from 12 inches to 27 feet in diameter and are fed by approximately 10,000 local sewer system connections. The MWRD's Tunnel and Reservoir Plan (TARP) is one of the country’s largest public works projects for pollution and flood control. Four tunnel systems total 109 miles of tunnels, nine to 33 feet in diameter and 150 to 300 feet underground, are in operation. Three TARP reservoirs are in operation and construction is in progress on the remaining 6.5 billion gallon portion of the McCook Reservoir. The MWRD owns and operates the Stickney Water Reclamation Plant, the world’s largest, in addition to six other plants and 23 pumping stations. Treating an average of 1.4 billion gallons of wastewater each day, the MWRD's total wastewater treatment capacity is over 2 billion gallons per day. The MWRD recycles all biosolids and has an aggressive outreach program.