FAQs
Is this position remote or in-office?
This is not a remote position; the internship is based in the Houston, TX office.
What will the intern's main responsibilities be?
The intern will provide daily IT support, shadow IT Analysts, work with local and regional IT teams, prioritize and troubleshoot problems, and assist internal clients.
What qualifications are required for this internship?
Candidates should be pursuing a Bachelor's Degree in Information Systems or related fields, have previous customer service experience, and understand Windows 10 and PC troubleshooting.
Are there any preferred qualifications for this role?
Preferred qualifications include experience with CAD/Engineering applications, certifications like MCP or A+/Network+/Cisco CCNA, as well as knowledge in mobile device configuration and various Microsoft and Windows technologies.
What skills should the intern possess?
The intern should have strong communication and customer service skills, a business mindset, a willingness to learn new technologies, and the ability to efficiently solve problems.
Will the intern work independently or as part of a team?
The intern will work collaboratively with both local and regional IT teams to deliver IT support services.
How does Kimley-Horn support employee growth and retention?
Kimley-Horn prioritizes client and employee success, providing a culture that fosters development, resulting in high employee retention and recognition on the Fortune "100 Best Companies to Work" list for 17 years.
Are there opportunities for learning new technologies in this internship?
Yes, the internship offers a high aptitude and willingness to learn new technologies, helping interns develop valuable IT skills.
What kinds of IT issues will the intern be dealing with?
The intern will deal with PC-level problems, installation and configuration of printers and office equipment, and support for enterprise applications.