FAQs
What is the hourly pay for the Information Technology Support Intern position?
The hourly pay for the Information Technology Support Intern position is $18.00.
How many working days are interns limited to per calendar year?
Paid interns are limited to 119 working days per calendar year.
What documents are required to apply for this internship?
Required documents include a letter of recommendation, a cover letter stating interest in the position, and a resume.
What are the eligibility requirements for this internship?
Candidates must be currently enrolled in a degree-seeking program at an accredited college or university, have permanent residency within the territorial boundaries of the MWRD, and be a citizen or legally authorized to work in the United States.
Where will the internship take place?
The internship will take place at the Main Office Building located at 100 East Erie Street, Chicago, IL 60611.
What types of tasks will the intern be responsible for?
Responsibilities include assisting with service desk calls, troubleshooting technical issues, creating and updating ITSM knowledge base solutions, imaging and updating desktops and laptops, managing service desk inventory, assisting with asset tag management, and printer management.
What skills are required for the internship?
Applicants should have experience using computers and mobile devices, be proficient in Microsoft Word and Excel, possess excellent written and oral communication skills, and be able to work both independently and as part of a team.
What type of degree should applicants be pursuing?
Applicants must be current graduate or undergraduate students seeking a degree in information technology.
How can candidates submit their application?
Candidates can submit their application, cover letter, resume, and letter of recommendation through MWRD's Online Employment Center.
Who should candidates contact if they have questions about the internship program?
Candidates can direct questions regarding the internship program to MWRDInternships@mwrd.org.