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Integration Analyst

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Mark43

Nov 25, 2023

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Data
  • $85K
  • United States
    Remote

Requirements

  • 1-2 years' experience in an Implementation Specialist, Technical Analyst, Technical Project Management or IT support role at a growing company.
  • Passion for supporting law enforcement, first responders, and other government agencies.
  • Experience in a customer-facing role, preferably in a project management, training, customer support, and/or feedback collection role.
  • Strong organizational skills and ability to multitask.
  • Excellent written and oral communication skills.
  • Ability to work independently and towards a deadline with minimal oversight.
  • Ownership over your own work and a commitment to every part of a task, from big picture to small details.
  • An attitude that is self-motivated, humble, detail oriented, and committed to quality.
  • Knowledge of API Integrations, XML, JSON and Kubernetes.
  • Knowledge of SQL.
  • Strong troubleshooting skills, the ability to read technical logs.
  • Basic understanding of Linux systems.

Responsibilities

  • Guide key stakeholders, such as customers, third party vendors and Mark43 engineering teams, through the different stages of technical implementation, including: requirements gathering, solutioning, documentation, configuration, mapping, and user acceptance testing.
  • Track technical project schedules with stakeholders, help identify schedule risks, and support Implementation Managers with mitigation strategies.
  • Configure, schedule and maintain containerized software across a multi-cloud environment.
  • Update external facing technical documentation to educate stakeholders on Mark43 technical solutions.
  • Work towards a worthwhile mission with a team of friendly and intelligent coworkers.

Cloud Native Computer-Aided Dispatch, Records Management, and Analytics

Technology
Industry
201-500
Employees
2012
Founded Year

Mission & Purpose

Mark43 builds the world’s most powerful public safety CAD, RMS, analytics, and property and evidence platform. Public safety has changed in the last 30 years. Technology vendors haven’t. Mark43 provides a refreshing, battle-tested, enterprise implementation experience and product for any agency, with a special competency for major agencies. The cloud-based products are built only with the most modern technologies and are constantly updated, guaranteeing that the platform always outpaces the rest of the market. In addition to offering the leading public safety technology platform, Mark43 also offers industry-leading customer care. With comprehensive implementation, launch, and sustainment support, Mark43 ensures every customer is cared for no matter the circumstances.

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