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Intensive Case Management Intern, Summer 2024

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International Rescue Committee

Mar 27

Applications are closed

  • Internship
    Part-time
    Summer Internship
  • Legal
  • Louisville

Requirements

  • Ability to handle sensitive client information confidentially.
  • Strong intercultural communication skills, including demonstrated ability to work effectively with people from diverse backgrounds and across language barriers.
  • Ability to work independently and as a part of a team.
  • Comfortable with Microsoft Office products and willingness to learn to use new software for data entry.
  • Adherence to IRC volunteer/intern and workplace policies.
  • Fluency/proficiency in English, both spoken and written, are required; proficiency in language(s) spoken by client group is desired, but not required.

Responsibilities

  • Provide equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons.
  • Assist with client check-ins in person, over the phone or through camera (as preferred by the client).
  • Develop individualized plans with detailed action steps based on client needs.
  • Evaluate clients on progress on individualized plans during benchmark periods.
  • Assist in scheduling client health and social service appointments and coordinating transportation as needed.
  • Coordinate with service providers and make referrals as needed.
  • Accompany clients to in-person appointments as needed.
  • Educate clients on the U.S. healthcare and benefits systems.
  • Explore community resources and connect with outside organizations.
  • Keep thorough and accurate case file documentation in IRC’s database.
  • Keep all digital files up to date and create new digital client files as needed.
  • Communicate client concerns and potential challenges to ICM Caseworker.
  • Other duties as assigned.

International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.