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Intern - CX Training & Development

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Shell

Apr 25

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
  • Houston

Requirements

  • Must be a current Sophomore, Junior, or graduating senior student at an accredited university.
  • Study disciplines in Communications, Organizational Learning, Sociology, Business Marketing, Journalism
  • Analytical mindset, demonstrate ability to problem solve and create practical solutions to overcome problems and mitigate risks.
  • Comfortable working in a target-driven and fast-changing environment, and able to respond to changing business needs
  • Proficient use of Microsoft Office programs including Word, Outlook, and strong Excel skills
  • Excellent analytical, organization and time management skills, with the ability to maintain a strict level of attention to detail
  • Demonstrates a vested interest in team goals and objectives.
  • Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships.
  • Self-motivated with the desire to consistently improve performance and gain further knowledge.
  • Ability to meet deadlines, learn quickly, and demonstrate effective problem solving and follow-up skills.

Responsibilities

  • Learning Basic PowerPoint and Creating an End-of-Summer Overview:
  • The intern will acquire fundamental skills in using Microsoft PowerPoint.
  • They will create an end-of-summer overview that highlights the project they worked on and the skills they developed during the internship.
  • Compliance and Safety Responsibilities:
  • The intern is responsible for adhering to all training, safety, and compliance requirements.
  • They must follow established protocols to ensure a safe and secure work environment.
  • Problem-Solving and Analytical Skills:
  • The intern will develop interviewing skills, problem-solving abilities and gain an understanding of unique retail energy market knowledge.
  • They will apply analytical thinking to interpret data and draw meaningful conclusions for training agenda and curriculum.
  • Technical Competency in Data Analytics Software:
  • The intern will gain proficiency in using training tools such as video editing and screen capturing to create relevant training material.
  • They will learn to manipulate and visualize data effectively.
  • Effective Communication of Findings:
  • The intern will communicate key findings to various stakeholders.
  • They will present final product in the form of a prepared and ready to deliver training module.
  • Intern may lead training classes to test and refine final product.
  • Other Duties as Assigned:
  • The intern may be assigned additional tasks or projects as needed throughout the internship.

Shell

Energy
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

Shell is a global energy company with around 87,000 employees in more than 70 countries. We work together to power progress through more and cleaner energy solutions. We serve more than 30 million customers at almost 46,000 retail service stations every day.