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Intern, Employee Service Center (Summer 2025)

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BOMBARDIER

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    People, HR & Administration
  • Dorval

AI generated summary

  • You must be pursuing a degree in administration (HR preferred), be bilingual, detail-oriented, organized, proactive, and have strong Excel skills, excellent customer service, and confidentiality.
  • You will provide employee support, answer HR inquiries, collaborate with teams, improve HR practices, document processes, assist in employee integration, and perform data analysis.

Requirements

  • You are studying for a bachelor's degree in administration (preferably in human resources)
  • You are a highly motivated team player with excellent communication skills (written and oral) in both official languages (French and English)
  • You are a rigorous person who pays attention to detail
  • You are an organized and structured person
  • You have excellent interpersonal and customer service skills
  • You are creative and proactive in problem solving
  • You can uphold strict confidentiality when required
  • You worked well under pressure and in a dynamic environment
  • You have excellent Excel and computer skills
  • You have an attitude that combines autonomy and discretion

Responsibilities

  • Provide extraordinary service to our employees who communicate with our Service Center.
  • Respond to various HR questions (benefits, retirement, fringe benefits, job confirmation, etc.)
  • Learn the basics of customer service
  • Collaborate with managers, employees, and human resources business partners
  • Participate in the continuous improvement and development of best practices in human resources management.
  • Document our practices.
  • Support the integration of new employees at Bombardier.
  • Perform data analysis;

FAQs

What is the duration of the internship?

The duration of the internship is 12 months.

Where is the internship located?

The internship is located at the Administrative Centre in Canada.

What are the required educational qualifications for this internship?

You should be studying for a bachelor's degree in administration, preferably in human resources.

Is this internship open to new graduates?

No, this internship opportunity is open to students only, not new graduates.

Do interns have opportunities for networking during the internship?

Yes, interns will have many social and networking opportunities, including volunteering and events like Networking for Success.

Will I have the opportunity to learn about Bombardier products during the internship?

Yes, you will participate in various conferences, including a Bombardier Products conference and visits to Bombardier sites.

What software will I learn during this internship?

You will learn applications such as SAP Success Factors, Salesforce, and Microsoft Suite.

Are language skills required for this internship?

Yes, excellent communication skills in both official languages (French and English) are required.

Will I be involved in customer service during the internship?

Yes, you will provide extraordinary service to employees communicating with the Service Center and respond to various HR questions.

Is travel required during the internship?

Yes, interns may be required to occasionally travel outside of Canada for training or work purposes.

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BOMBARDIER

Exceptional by design

Defence & Aerospace
Industry
10,001+
Employees
1942
Founded Year

Mission & Purpose

Bombardier is a global leader in aviation, focused on designing, manufacturing, and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance, and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments, and private individuals. Bombardier aircraft are also trusted around the world in government and military special-mission roles leveraging Bombardier Defense’s proven expertise.   Headquartered in Greater Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network services the Learjet, Challenger and Global families of aircraft, and includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and Australia.