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Intern, Instructional Design

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Wyndham Hotels & Resorts

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Design
    Education & Teaching
  • Parsippany-Troy Hills

AI generated summary

  • You should be pursuing a relevant degree, have strong communication and organization skills, and be a detail-oriented self-starter eager to learn and excel in a fast-paced environment.
  • You will analyze training needs, update content, create guides and exercises, collaborate on hotel openings, and enhance program interactivity based on feedback and innovative suggestions.

Requirements

  • Experience with the following a benefit but not required:
  • Zoom, graphic design, writing effective copy, instructional text, evaluation questions, audio/video scripts, web technologies, strong written and verbal communication skills, and ability to communicate ideas through visuals
  • Excellent needs assessment process, planning, documentation, and organization skills; strong attention to detail and high standards of quality; strong commitment to continuous improvement.
  • Demonstrated ability to work under pressure and excel in a fast-paced environment.
  • Demonstrated ability to influence and impact people not in a direct reporting role and at higher organizational levels.
  • Results driven, self-starter, open to change, provide problem-solving solutions.
  • Enthusiasm and desire to advance self personally and professionally.
  • Detail oriented
  • Working toward a bachelor's degree.
  • Instructional Design, Learning Design & Technology, Educational Technology, Instructional Design and Technology.
  • Be enrolled in an accredited college, university or trade school undergraduate or graduate degree program.
  • Be a rising undergraduate senior or pursuing a graduate degree.

Responsibilities

  • Lead and/or conduct needs analysis with business stakeholders and subject matter experts (SMEs) to translate performance objectives into effective global training solutions (i.e., synchronous, asynchronous, and blended solutions).
  • Full Hospitality Management Program update - working with the Director of Facilitation and Senior Instructional Designer to identify opportunities to elevate the content from interactivity to graphic design.
  • Provide routine maintenance to content that requires updates in order to ensure current and accurate information in all programs is shared each time it is delivered.
  • Update Opening Training Content - collaborate with the Openings Training Team to elevate the content delivered during hotel openings
  • Create facilitator and participant guides, skill exercises, role plays, and job aids for a wide variety of technical and soft skills resulting in classes with high participation interactivity
  • As a part of the HMP and Openings training projects facilitator notes will need to updated based on feedback from the facilitator teams as well as participant guides where applicable. Lastly we are looking to the role for innovative suggestions on role plays and interactivity to elevate the existing programming.

FAQs

What is the primary responsibility of the Intern, Instructional Design at Wyndham Hotels & Resorts?

The primary responsibility is to support instructional design projects for both franchisee-facing and team member-facing programs, ensuring training solutions are instructionally sound and consistent across multiple audiences.

What qualifications are required to apply for the Intern, Instructional Design position?

Applicants should be working toward a bachelor's degree in Instructional Design, Learning Design & Technology, Educational Technology, or a related field, and must be enrolled in an accredited college, university, or trade school undergraduate or graduate degree program.

Is prior experience in instructional design necessary for this internship?

Experience with tools like Zoom, graphic design, writing instructional text, and evaluation questions is beneficial but not required.

What skills will help me succeed in this role?

Successful candidates should have excellent needs assessment, planning, documentation, organization skills, a strong attention to detail, a results-driven mindset, and the ability to communicate ideas effectively.

Will I be working on team projects or independently?

You will likely be working on both team projects, collaborating with business stakeholders and subject matter experts, as well as completing independent tasks related to instructional design.

What type of training and development opportunities are available to interns?

Wyndham offers best-in-class training, career development, mentorship opportunities, and educational support as part of the commitment to team member growth.

Where is this internship located?

The internship is located at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Is this a full-time or part-time internship?

The position is a full-time internship.

What is the company culture like at Wyndham Hotels & Resorts?

Wyndham promotes a unique "Count on Me" culture characterized by core values of integrity, accountability, inclusivity, caring, and fun, and emphasizes diversity, equity, and inclusion within the workplace.

Are there opportunities for career advancement after this internship?

Yes, Wyndham Hotels & Resorts provides various career development opportunities and prioritizes the growth of its team members, which could lead to future positions within the company.

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Wyndham Hotels & Resorts

Making Hotel Travel Possible For All. Follow our team members with #MyWyndham.

Travel & Leisure
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Wyndham Hotels & Resorts is a global hospitality company that operates and franchises a wide portfolio of hotels and resorts across various brands. With a mission to make hotel travel possible for all, Wyndham aims to provide accessible and affordable accommodations to travellers around the world. The company offers a diverse range of lodging options, including economy, midscale, and upscale hotels, catering to different travel preferences and budgets. Wyndham's purpose is to create memorable experiences for guests by delivering exceptional hospitality, quality services, and comfortable accommodations. Through its extensive network of hotels, Wyndham strives to meet the needs of both leisure and business travellers, offering a consistent standard of service and a welcoming environment.

Culture & Values

  • Integrity

    We hold ourselves to the highest standards. We’re responsible, truthful and transparent. We do the right thing.

  • Accountability

    We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”

  • Inclusive

    We respect differences in people, cultures, ideas and experiences. We foster partnership. We welcome all.

  • Caring

    We never underestimate the power of compassion. We generously give our time, attention and action.

  • Fun

    Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.