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Intern, Investor Center - Jacksonville, FL

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Sales & Business Development
    Banking & Finance
  • Jacksonville

Requirements

  • Undergraduate students in your junior year of college
  • Interest in investing and wealth management
  • Experience in customer service, retail, sales or banking
  • Leadership experience and involvement in student organizations
  • Your professional demeanor & collaborative problem-solving skills
  • Basic understanding of the current market, economy and economic trends
  • Ability to promote customer loyalty while providing an extraordinary customer experience

Responsibilities

  • As Branch Intern you will provide customer service support to clients who call or visit the branch and will have the opportunity to grow your knowledge in personal investing and financial planning.
  • Working alongside financial professionals, you will be a key part in the client's experience at Fidelity.
  • You assist financial professionals with providing a full range of investment products and services.
  • You collaborate with team members to bring a fresh perspective to help solve business challenges.
  • You participate in challenging work assignments to increase knowledge and gain valuable experience within the financial services industry.
  • By identifying new opportunities for enhancements, you help think about our business and our customers in a different way.

FAQs

What is the duration of the internship?

The Summer 2025 internship runs from June 2 to August 8, 2025.

Is this a remote internship?

No, this internship requires in-person participation approximately three days or more per week, with limited opportunities to work from home.

Who is eligible to apply for this internship?

Current undergraduate juniors in college who will return to coursework after the Summer 2025 internship are eligible to apply.

What kind of projects will interns be involved in?

Interns will support business-critical projects that meet Fidelity's needs and help them hone their future career paths.

What skills are required for this internship?

Candidates should have a professional demeanor, collaborative problem-solving skills, a basic understanding of the current market and economy, and the ability to promote customer loyalty while providing an extraordinary customer experience.

What type of work experience is preferred for applicants?

Experience in customer service, retail, sales, or banking is preferred.

Will there be opportunities for networking during the internship?

Yes, the FIDTERN Summer Series includes scheduled events for interns to network with each other and full-time Fidelity employees.

What is the purpose of this internship role?

The purpose of the Branch Intern role is to provide customer service support to clients and to grow knowledge in personal investing and financial planning while assisting financial professionals.

What qualifications are necessary to strengthen my application?

Strong intern candidates should be dynamic, curious, innovative, conscientious, and believe in the true value of collaboration, along with relevant leadership experience and student organization involvement.

What is Fidelity’s company culture like?

Fidelity fosters a diverse and inclusive workplace, values unique perspectives and experiences, and is committed to creating and cultivating a work environment that attracts the best talent.

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

Benefits

  • Commuter benefit program

  • Dependent care flexible spending (FSA)

  • Mental health resources

  • Discount programs for employees

  • Maternity & parental leave

  • On-site health & wellness centers

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