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Intern, IT

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WSB

28d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • Minneapolis

AI generated summary

  • You should have strong analytical skills, customer service experience, teamwork ability, knowledge of Windows, programming, desktop apps, and be enrolled in a Computer Science program. A valid driver’s license is needed.
  • You will provide first-level support, troubleshoot user issues, manage devices, perform imaging, and offer remote and onsite assistance across all offices while recommending process improvements.

Requirements

  • Proven analytical and problem-solving abilities
  • Excellent customer service skills
  • Experience working in a team-oriented, collaborative environment
  • Windows
  • Knowledge of programming languages
  • Working knowledge of mobile devices, laptops, and desktops
  • Working knowledge of common desktop applications including the most current version of Microsoft Office
  • Enrollment in a Computer Science degree program
  • A driver's license and good driving record is also required.

Responsibilities

  • Provide first-level support and provide resolutions to user issues
  • Track, route, and redirect problems to correct resources
  • Walk users through problem-solving processes
  • Recommend procedure modifications or improvements
  • Perform Windows 10 Imaging procedures
  • Manage and Deploy iOS and Android Devices
  • Provide Remote and Onsite support in all offices

FAQs

What is the location of the internship?

The internship is located in Golden Valley, Minnesota.

What kind of support will the intern provide?

The intern will provide first-level IT support, resolving user issues, and troubleshooting technical problems related to navigation and communication systems.

What type of devices will the intern manage?

The intern will manage and deploy iOS and Android devices, as well as provide support for laptops and desktops.

Is this position full-time or part-time?

The job description does not specify, but it is for an internship position, which is typically part-time or flexible based on academic schedules.

What qualifications are required for this internship?

The minimum requirements include enrollment in a Computer Science degree program, a driver's license, and a good driving record.

Will the intern need to perform Windows 10 Imaging procedures?

Yes, performing Windows 10 Imaging procedures is one of the tasks that the intern will be responsible for.

What kind of work environment can the intern expect?

The intern can expect a team-oriented, collaborative environment, working alongside subject matter experts, systems analysts, and developers.

Are there opportunities for professional development in this internship?

Yes, the intern will have the opportunity to collaborate on building, configuring, and delivering cutting-edge solutions, which can enhance their skills and experience.

Is previous experience in IT required for this position?

The job description highlights proven analytical and problem-solving abilities but does not specify that prior professional experience is required.

How should candidates submit their applications?

Candidates should submit their applications directly, as WSB does not accept resumes from third parties.

The future is what we make of it.

Engineering & Construction
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Forge ahead. WSB is a design and consulting firm specializing in engineering, community planning, environmental, and construction services. Our staff of over 1,100 improve the way people engage with communities, transportation, infrastructure, energy and our environment. We offer services in over 30 complementary areas that seamlessly integrate planning, design and implementation. Our coast-to-coast client base is served from 36 offices in seven states. We share a vision to connect your dreams for tomorrow to the needs of today—the future is ours for the making.