FAQs
What is the job title for this internship?
The job title is Intern - IT Deskside Support.
What kind of tasks will I be doing in this role?
In this role, you will support the deployment of laptops and end user desk setups, assist with application installation and troubleshooting, provide technical support to end users, and perform other assigned duties.
What qualifications are required for this internship?
Candidates should be actively pursuing a degree in Information Technology, Computer Science, or a related field with at least one year of study completed.
What computer skills are mandatory for this position?
Mandatory computer skills include proficiency in Outlook, Word, and PowerPoint. Preferred skills include familiarity with SharePoint.
Is project management experience required for the role?
Project management skills are preferred but not mandatory.
What is the availability requirement for this internship?
Interns should be available for 15-20 hours per week during the school year and 40 hours per week during the summer.
Is there a need for a visa sponsorship for this internship?
No, candidates must have authorization to work in the United States without requiring visa sponsorship, both currently and in the future.
What type of support will I provide to MedPro Group end users?
You will provide both onsite and over-the-phone technical support while maintaining a high level of customer service.
What is the company culture like at MedPro Group?
MedPro Group values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset, creating a preferred working environment.
Is this internship paid?
The job description does not specify; please inquire during the application process for details on compensation.