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Intern- IT, EIS- ETS

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • Hyderabad

Requirements

  • - Basic knowledge of Data Centre and Infrastructure components like Servers, Storage, Network and Load Balancer.
  • - Good Understanding of various Operating Systems, Virtualization, Networking, and Firewall.
  • - Basic knowledge of Cloud Technologies AWS, Azure, and GCP.
  • - Basic understanding of RDBMS(Database) or Server Infrastructure area or SaaS applications.
  • - Knowledge of at least one scripting knowledge (Power shell preferred).
  • - Basic networking concepts and OSI model.
  • - Knowledge of Switching and routing protocols like EIGRP, BGP, IS-IS, OSPF, HSRP, LACP, SSO, RPR and along with VLAN, STP, RSTP, VTP, MST protocols is desired.
  • - Understanding of TCP/IP and troubleshooting of Network Connectivity.
  • - Install, configure, support, and maintain Operational tools and Operations.
  • - Alerts/task handling skills by using tools like HP NNMI, Cisco Prime, NetScout, Livenx, and Net brain monitoring tools.
  • - Create tickets for the critical alerts which have been escalated to TechOps and update the ticket with the appropriate information.
  • - Follow the procedure as per the wiki/instructions provided and check with the TechOps Team for any clarifications or doubts.
  • - Strong potential research, investigation, and evaluation skills, with a structured approach to problem-solving. Analyze and troubleshoot systems issues.
  • - Work with customers to gather requirements, propose, engineer, and provision solutions.
  • - Responsible to provide day-to-day support for the Automation tools (built in-house, release automation, and other tools including RPA (Robotic Process Automation) tools.
  • - Project execution towards deadlines Maintain OLA and SLA agreements with other Micron Business Units.
  • - Perform the Environment changes with the RFC schedule and planning.
  • - Understand IT Service Management process and are willing to learn.
  • - Willing to adapt and learn new technologies to provide efficient operations support.
  • - Learn the different monitoring tools used and triage issues based on the issues faced.
  • - Good communication skills (verbal, written, presentation), Analytical, and Problem-solving skills.
  • - Flexible to work on rotational shifts in a 24x7 environment and weekend On-Call support if reqd. Follow the best practices and proactively handle the infrastructure availability 24x7x365.
  • - Shadowing senior team members, asking questions, and assisting wherever possible.
  • - Enthusiastic to learn new technologies and hardworking in nature.
  • - Participate in meetings and attend workshops and other training initiatives.
  • - Passionate and accountable for the environment you will be responsible.
  • - Able to handle the customers and work with cross-functional teams over voice/email/chat.

Responsibilities

  • You will work closely with multiple teams that make up IT, Information security, and Technology to drive impactful change.
  • Ensure that the potential impact of Infrastructure & software deployment changes is well understood, using data to support understanding of upstream and downstream dependencies.
  • Collaborate closely with cross-functional teams for end-to-end testing and performance analysis of real-time data applications, solve issues, proactively identify new opportunities, and drive initiatives through to completion.
  • Prepares and obtains approval for system and programming documentation.
  • Recommends changes in development, maintenance, and system standards and trains users in conversion and implementation of system.
  • Install, configure, support, and maintain Operational tools and Operations.
  • Alerts/task handling skills by using tools like HP NNMI, Cisco Prime, NetScout, Livenx, and Net brain monitoring tools.
  • Create tickets for the critical alerts which have been escalated to TechOps and update the ticket with the appropriate information.
  • Follow the procedure as per the wiki/instructions provided and check with the TechOps Team for any clarifications or doubts.
  • Strong potential research, investigation, and evaluation skills, with a structured approach to problem-solving. Analyze and troubleshoot systems issues.
  • Work with customers to gather requirements, propose, engineer, and provision solutions.
  • Responsible to provide day-to-day support for the Automation tools (built in-house, release automation, and other tools including RPA (Robotic Process Automation) tools.
  • Project execution towards deadlines Maintain OLA and SLA agreements with other Micron Business Units.
  • Perform the Environment changes with the RFC schedule and planning.
  • Understand IT Service Management process and are willing to learn.
  • Willing to adapt and learn new technologies to provide efficient operations support.
  • Learn the different monitoring tools used and triage issues based on the issues faced.
  • Good communication skills (verbal, written, presentation), Analytical, and Problem-solving skills.
  • Flexible to work on rotational shifts in a 24x7 environment and weekend On-Call support if reqd. Follow the best practices and proactively handle the infrastructure availability 24x7x365.
  • Shadowing senior team members, asking questions, and assisting wherever possible.
  • Enthusiastic to learn new technologies and hardworking in nature.
  • Participate in meetings and attend workshops and other training initiatives.
  • Passionate and accountable for the environment you will be responsible.
  • Able to handle the customers and work with cross-functional teams over voice/email/chat.

FAQs

What is the role of the Intern- IT, EIS- ETS at Micron Technology?

The Intern will work closely with various teams in IT, Information Security, and Technology to drive impactful changes, support infrastructure and software deployment, and assist in end-to-end testing and performance analysis of real-time data applications.

What qualifications are required for this internship?

Basic knowledge of Data Centre and Infrastructure components, a good understanding of various Operating Systems and Cloud Technologies (AWS, Azure, GCP), scripting knowledge (preferably PowerShell), and basic networking concepts are required.

Will I be required to work on weekends?

Yes, the role may require weekend On-Call support as part of a flexible, rotational shift in a 24x7 environment.

Is it essential to have prior experience for this internship?

Prior experience is not specifically required, but enthusiasm for learning new technologies, strong analytical and problem-solving skills, and good communication abilities are important.

What tools and technologies will I be working with as an intern?

Interns will work with operational tools, monitoring tools, and automation tools, including RPA (Robotic Process Automation) tools, as well as ticketing systems for alert management.

How will I receive support during the internship?

Interns will shadow senior team members, ask questions, and receive guidance while participating in meetings and training initiatives.

Will I have opportunities for professional growth during the internship?

Yes, the internship offers opportunities to learn new technologies, participate in workshops, and collaborate with cross-functional teams, which can contribute to professional growth.

Is there an opportunity to convert this internship into a full-time position?

While conversion to a full-time position depends on performance and company needs, interns are encouraged to demonstrate their skills and enthusiasm during the internship.

What should I do if I need assistance during the application process?

You can request assistance with the application process or for reasonable accommodations by contacting hrsupport_in@micron.com.

Does Micron Technology have any policies regarding diversity and inclusion?

Yes, Micron Technology promotes diversity and inclusion and ensures qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We're accelerating the transformation of information to intelligence.

Manufacturing & Electronics
Industry
1-10
Employees
1978
Founded Year

Mission & Purpose

Micron is a world leader in innovative memory solutions that transform how the world uses information. We have approximately 40,000 team members in 17 countries who work with the world’s most trusted brands, delivering memory and storage systems for a broad range of applications and sparking countless possibilities in technology.

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