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Intern, IT Sales & Marketing

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CommScope

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Data
    IT & Cybersecurity
  • Charlotte

AI generated summary

  • You should be pursuing a relevant bachelor’s or master’s degree, have a GPA of 3.0+, and be proficient in C#, Python, ML, NLP, and Deep Learning. Unrestricted work authorization is needed.
  • You will collaborate with teams to design AI agents, streamline workflows, test and refine performance, measure impact, and document best practices for scalability and knowledge sharing.

Requirements

  • Actively pursuing a bachelor’s (upcoming sophomores, juniors & seniors) or master’s degree in the following Computer/Software Engineering from an accredited university
  • Proven strong academic performer with a minimum GPA of 3.0
  • Proficiency in programming with C#, Python, Machine Learning, Natural Language Processing (NLP), Deep Learning
  • Must possess unrestricted work authorization and not require future sponsorship
  • Military-affiliated candidates encouraged to apply (Veterans, Military Spouses, and Guard/Reservists)

Responsibilities

  • Collaborating closely with the IT CRM team, sales and customer support teams to identify, design, and develop AI agents that help automate and streamline workflows and tasks there by enhance productivity of Sales and customer service teams.
  • Building intelligent AI agents tailored for sales and customer service teams, facilitating seamless interactions to simplify data entry, retrieval, content generation and data search operations, thereby enhancing overall operational efficiency.
  • Testing, refining, and optimizing AI agents to ensure they deliver consistent, high-quality output across various workflows.
  • Measuring the performance and impact of AI agents, leveraging insights to drive continuous improvement and maximize ROI for the organization.
  • Documenting processes, best practices, and lessons learned to ensure scalability and knowledge sharing across teams.

FAQs

What is the duration of the internship program?

The internship program is designed to last for 12 weeks.

Where is the internship position located?

This position is based in Charlotte, NC.

What educational qualifications are required to apply for this internship?

Candidates must be actively pursuing a bachelor’s degree (upcoming sophomores, juniors & seniors) or a master’s degree in Computer/Software Engineering from an accredited university.

Is there a minimum GPA requirement to apply for this internship?

Yes, candidates must have a minimum GPA of 3.0.

What programming skills are necessary for this role?

Proficiency in programming with C#, Python, and knowledge of Machine Learning, Natural Language Processing (NLP), and Deep Learning is required.

Are military-affiliated candidates encouraged to apply?

Yes, military-affiliated candidates including veterans, military spouses, and Guard/Reservists are encouraged to apply.

What kind of projects will interns work on?

Interns will focus on exploring innovative ways to leverage Generative AI and develop AI agents and applications that automate sales and customer service operations within the Microsoft Dynamics 365 platform.

Will there be opportunities for professional development during the internship?

Yes, there will be professional development workshops, an executive speaker series, and other networking and social events throughout the internship program.

Is sponsorship for work authorization provided for this position?

No, candidates must possess unrestricted work authorization and not require future sponsorship.

What are some desirable skills that would excite the hiring team?

Familiarity with building AI agents, knowledge of frameworks like TensorFlow or PyTorch, experience with generative AI models like ChatGPT, and strong communication and leadership skills are desirable.

Will interns have the chance to document processes and best practices?

Yes, documenting processes, best practices, and lessons learned is part of the intern's responsibilities to ensure scalability and knowledge sharing across teams.

What are some characteristics CommScope is looking for in an intern?

CommScope is looking for candidates who demonstrate strong initiative, analytical skills, attention to detail, problem-solving abilities, and an ability to handle multiple assignments effectively.

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CommScope

Telecommunications
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

CommScope (NASDAQ: COMM) is pushing the boundaries of technology to create the world’s most advanced wired and wireless networks. Our global team of employees, innovators and technologists empower customers to anticipate what’s next and invent what’s possible.