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Internship

Intern, IT Support

🚀 Off-cycle Internship

Plano

AI generated summary

  • You must be enrolled in a tech program, have good communication skills, troubleshoot hardware/software, learn IT systems, and know Microsoft Office.
  • You will troubleshoot hardware/software issues, image new devices, resolve help desk tickets, and assist with IT initiatives like vulnerability management at Spirent Communications.

Off-cycle Internship

IT & Cybersecurity•Plano

Description

  • The intern will work closely with the IT Operations team to provide technical support to employees and contractors. The IT Operations team has several process improvement/cost reduction projects underway. The intern will be a key part of those project teams and be assigned specific project tasks. Project areas include: asset management, Teams utilization, and low-code/no-code automation.
  • The IT Operations team will be stretched this year to meet the support SLAs while implementing a broad range of projects. An intern would be well-utilized and become an essential part of the IT Operations team.

Requirements

  • Enrolled in a Bachelor's degree program majoring in Information Technology, MIS, or a related technical field from an accredited university.
  • Good verbal communication and customer service skills are required.
  • Familiarity with troubleshooting hardware and software on Desktops and Laptops required.
  • Ability to quickly learn standard IT systems such as Service Now.
  • Familiarity with Microsoft Office tools.

Education requirements

Currently Studying
Bachelors

Area of Responsibilities

IT & Cybersecurity

Responsibilities

  • Troubleshoot hardware and software issues with laptops/desktops.
  • Image new desktops/laptops.
  • Resolve help desk tickets as needed.
  • Assist with IT initiatives such as vulnerability management, asset management, etc.

Details

Work type

Full time

Work mode

hybrid

Location

Plano