Intern - KLASC Communications

Blue Cross Blue Shield of Michigan

Dec 8, 2023

Applications are closed

Internship
Full-time
Off-cycle Internship
Marketing
Detroit

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Requirements

Current undergraduate or graduate student with a 3.0 GPA or higher required.
Interns must be enrolled in a four-year college/university or a Master’s/PhD program for the duration of the internship.
Effective verbal, written communication and interpersonal skills.
Strong analytical skills with the ability to work independently and as a member of a team.
Excellent organizational skills to deal with multiple projects and priorities.
Responsible for maintaining confidential information to the highest degree.
Proficient in Microsoft Office suites and applicable BCBSM systems.
Ability to develop and maintain effective working relationships.

Responsibilities

Assist in preparing information and research materials to identify business problems, offer recommendations and assist management with implementation of solutions.
Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
Analyze business goals, objectives, and needs within the organization.
Participate in networking events with BCBSM leaders and other interns.
Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
Participate in department meetings and events (i.e. monthly Diversity and Inclusion events, department wide team building events, weekly meetings to ensure team alignment, etc.).
Develop skill competencies specific to KLASC department, customers, products, competitors, and key performance indicators.
Share recommendations for continuous process improvements based on CSR side-by-sides, team leader job shadowing, and workgroup participation.
Provide a broad overview of call reasons and desk level procedures for resolving member inquiries.
Network with internal stakeholders and business partners (e.g., IMT, WFM, WFR, BA, Quality, Training, SCIP, etc.…) and understands how they support and impact the KLASC department.
Develop and/or enhance leadership skills.
Acquire additional interpersonal communication and interaction skills.
Improve critical thinking and problem-solving skills.

Blue Cross Blue Shield of Michigan

Finance

Industry

5001-10,000

Employees

Mission & Purpose

Blue Cross Blue Shield of Michigan is a nonprofit corporation and an independent licensee of the Blue Cross and Blue Shield Association. BCBSM's commitment to Michigan is what differentiates it from other health insurance companies doing business in the state. That mission has never changed. Nearly 70 years ago, Blue Cross Blue Shield of Michigan started with a purpose to provide people with the security of knowing they have health care when they need it. Today, that nonprofit mission is the same and the company is accomplishing it in many ways, including: Offering access to health care coverage for everyone, regardless of circumstances Never dropping your coverage for health reasons Partnering with the state to cover more than 32,000 children through MIChild Providing financial support to 30 free clinics statewide Contributing more money than any other company to provide Michigan with better health and health care Advocating and educating through Alliance for Advancing Nonprofit Health Care