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Intern New Openings EMEA (Duration: 12 months, Start Date: June 2024)

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Wyndham Hotels & Resorts

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
    Hospitality & Retail
  • London

Requirements

  • Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of our Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind;
  • Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.
  • Analytical skills and ability to interpret data
  • Communication; written and verbal
  • Customer service
  • Organisation and planning
  • Multi-tasking
  • Commercial awareness and business acumen
  • Process orientation but also flexibility, ability to adapt quickly to changing business requirements and creative problem solving
  • Ability to work both autonomously and as part of a team
  • Relationship building
  • Initiative taking
  • Entrepreneurial learning
  • Energy, motivation and resilience
  • Attention to detail
  • Cultural awareness
  • Experience/ Certificates/ Education:
  • Bachelor’s degree or above (or studying towards) in Hospitality, Tourism or Business Management (or similar field)
  • Previous experience in a hospitality environment either as part of an internship or, as a minimum, holiday work experience is an advantage.
  • Excellent knowledge of Microsoft Word, Excel and PowerPoint is required.
  • Fluency in written and spoken English is essential. Other language skills are an advantage.
  • Database management would be helpful.
  • Project management skills and high affinity towards data and technology would be helpful.

Responsibilities

  • Support the use of Salesforce throughout the WH&R EMEA opening process, and support the team to review this process
  • Furnish the Owner/ Hotel General Manager with access to all the tools WH&R provide to support them in the hotel opening stage and deliver our goal to ‘Elevate the Brand Experience’
  • Help to manage the opening project critical path to ensure all key deadlines are delivered on time, throughout the pre-opening phase until the Hotel Opening. This will involve extensive liaising with key departments including Development, Procurement, Design/ Construction, Commercial and Training functions to meet business expectations and franchise agreement requirements
  • Attend Deal team calls as required, document changes agreed and update Salesforce to reflect the changes as required
  • Support the EMEA New Openings team to provide a clear understanding of WH&R requirements to the hotels during the opening process
  • Internship Project: All Interns are involved in a business-critical project during their internship
  • Support the employee engagement committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability

Wyndham Hotels & Resorts

Making Hotel Travel Possible For All. Follow our team members with #MyWyndham.

Travel & Leisure
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Wyndham Hotels & Resorts is a global hospitality company that operates and franchises a wide portfolio of hotels and resorts across various brands. With a mission to make hotel travel possible for all, Wyndham aims to provide accessible and affordable accommodations to travellers around the world. The company offers a diverse range of lodging options, including economy, midscale, and upscale hotels, catering to different travel preferences and budgets. Wyndham's purpose is to create memorable experiences for guests by delivering exceptional hospitality, quality services, and comfortable accommodations. Through its extensive network of hotels, Wyndham strives to meet the needs of both leisure and business travellers, offering a consistent standard of service and a welcoming environment.

Culture & Values

  • Integrity

    We hold ourselves to the highest standards. We’re responsible, truthful and transparent. We do the right thing.

  • Accountability

    We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”

  • Inclusive

    We respect differences in people, cultures, ideas and experiences. We foster partnership. We welcome all.

  • Caring

    We never underestimate the power of compassion. We generously give our time, attention and action.

  • Fun

    Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.