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Internship

Intern - Product Consultant - Hybrid - New York

🚀 Summer Internship

New York

⌛ Closed
Applications are closed

Summer Internship

Product, Software EngineeringNew York

Description

  • We are seeking a highly motivated and detail-oriented summer intern to join our Know Your Customer (KYC) Solutions Delivery team as a Product Consultant. This role offers a unique opportunity to gain hands-on experience in the KYC industry working with a global range of customers operating in an array of sectors that integrate with MA’s KYC SaaS & Data Solutions via Web, API and Data Feeds delivery methods. The KYC Solutions Delivery team is a global team of professionals that work collaboratively with both internal and external stakeholders to ensure client expectations of implementation of their solutions are met and exceeded.

Requirements

  • Hybrid role therefore for consideration candidates must reside in either the King of Prussia, PA or New York City, NY areas.
  • Must currently be enrolled in a school located in these locations and have legal authorization to work in the U.S.
  • Working towards a BS or MS degree in related fields: Engineering, Computer Sciences, Software, IT, Business Management.
  • Proficiency in Excel
  • Experience with data analysis
  • Effective communication (written and verbal)
  • Pro-active attitude with the ability to multi-task, with the ability to work to tight deadlines
  • Knowledge of programming languages preferred (i.e. SQL, Java, Python)
  • Basic understanding of compliance/AML processes is also beneficial.

Education requirements

Currently Studying
Undergraduate
Bachelors
Masters

Area of Responsibilities

Product
Software Engineering

Responsibilities

  • Client Integration Exposure:
  • You will gain exposure to client integrations with APIs and data feeds. This will involve understanding how our solutions interact with client systems and how data is exchanged and processed.
  • Application Configuration:
  • You will be trained to make necessary configuration changes within our internal applications, ensuring they are optimally tailored to meet the needs of our clients and business processes.
  • Process Enhancement:
  • You will participate in the coordination of new initiatives, working alongside our experienced team members to ensure project goals are met within specified timelines.
  • Client Interaction:
  • You will have the opportunity to join client calls focused on technical training, gaining first-hand experience in client communication and support.
  • Technical Support Triage:
  • You will learn to identify, categorize, and prioritize incoming technical support tickets, ensuring that critical issues are expedited and addressed promptly.
  • Documentation Creation:
  • You will create detailed process documentation to enhance the understanding of our systems and procedures. This will involve translating technical terminology into clear, concise, and understandable language.

Details

Work type

Full time

Work mode

hybrid

Location

New York