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Internship

Intern, Sales Experience & Analytics (Fall 2024)

🚀 Off-cycle Internship

Toronto

9d left

AI generated summary

  • You need a passion for sales analytics, strong communication skills, proficiency in design tools, experience with user testing, and the ability to multitask and meet deadlines. Experience with CRM tools is a plus.
  • You will design and develop UX/UI for digital properties, conduct user research, collaborate with stakeholders, analyze sales data, and keep up with service design trends to enhance user experience and drive sales growth.

Off-cycle Internship

Sales & Business Development, DataToronto

Description

  • Mackenzie Investment’s Distribution – Sales Experience and Analytics department is currently recruiting an intern looking for a fall term position, September to December 2024. Candidates in an undergraduate program that will be returning to school after the internship to be eligible to apply. The Sales Experience & Analytics team’s mandate is to support and improve sales team enablement, focusing on tools and technology, data and analytics. We support and continuously evolve our industry leading Salesforce.com client relationship platform, and other tools that support and improve our business processes, allowing sales teams to be more effective and productive. We deliver reporting and analytics with a focus on driving the best sales activity with the right clients, tracking the effectiveness of our programs and sales activities, and creating strong sales culture.
  • Reporting to the Manager, CRM and Sales Technology, the successful candidate will collaborate with key internal partners (in Distribution, IS, Business Design & Support, Marketing, Finance, Client Relations, etc.) to contribute to sales technology initiatives to support our sales teams in the field and on the phones.

Requirements

  • Currently enrolled in a relevant post-secondary education program
  • Passionate about delivering great experiences that users want; willing to put in the work to make it happen
  • Great storyteller with experience communicating insights and recommendations
  • Proactive and self-motivated with strong problem solving and sound decision-making abilities
  • Passion for producing high-quality and engaging interactions
  • Strong skills in modern design and prototyping and visualization tools (such as InVision, Axure, Sketch, Zeplin, Flinto, Adobe CC)
  • Experience iterating designs to conduct user testing and to deliver to development teams
  • Solid written and verbal communication skills – professional in dealing with internal and external clients/partners
  • Interest and/or experience with sales tools & technologies & CRM
  • Ability to multi-task and meet deadlines
  • Advanced skills in Microsoft Office
  • com administrator training, or experience working with Salesforce.com is an asset

Education requirements

Currently Studying

Area of Responsibilities

Sales & Business Development
Data

Responsibilities

  • Utilize user-centered design by linking the importance of user insights to organizational priorities
  • Work directly with key stakeholders and cross-functional project team members, as dictated by the scope of the project
  • Uncover needs and insights using research techniques such as journey mapping, interviews, observation, and shadowing
  • Participate in workshops to understand, define, develop concepts, and test hypotheses using service design tools and facilitation techniques
  • Understand and interpret new trends and advances in the field of service design across industries to identify future critical capabilities
  • Design and develop UX/UI engagement from start to finish for our digital properties
  • Provide UX/UI support for assigned products, as well as supporting projects as demand and scheduling requires
  • Actively seek teammates for their input and insights on developing projects

Details

Work type

Full time

Work mode

hybrid

Application deadline

Jun 2, 2024

Location

Toronto