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Intern - Software Analyst

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Nelnet

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Lincoln
  • Quick Apply

AI generated summary

  • You should have software knowledge, analytical skills, attention to detail, problem-solving abilities, a collaborative mindset, and a focus on continuous learning and adaptability.
  • You will analyze requirements, support solution design, troubleshoot applications, assist with user training, and monitor DevOps processes to improve efficiency and ensure project success.

Requirements

  • 1. Working knowledge of software technology and broad business knowledge.
  • 2. Established skills in technical examination and analysis.
  • 3. Ability to think conceptually and have an adaptable and flexible mindset.
  • 4. Strong attention to detail.
  • 5. Problem-solving and troubleshooting skills.
  • 6. Respectful and collaborative with the ability to adapt to change.
  • 7. Focus on delivering value through continuous learning and pride in ownership.

Responsibilities

  • 1. Provides functional/technical requirements elicitation, analysis, solution design, and testing support.
  • 2. Translates Product Owner business objectives into actionable functional/technical requirements.
  • 3. Partners with the Product Owner to ensure the Development Team’s comprehension of the business needs and the solutions being developed fully support the business objectives, functional requirements, and user interface requirements.
  • 4. Resolves impediments related to software requirements.
  • 5. Participates in design reviews and team reviews to assess test cases, documentation, and other specifications around the project.
  • 6. Helps determine and recommends steps for implementing/integrating new software and procedures.
  • 7. Identifies issues/gaps in designs or implementations and recommends solutions.
  • 8. Identifies and communicates risks to the Product Owner.
  • 9. Troubleshoots applications and contributes to technical resolutions for research tickets or impediments.
  • 10. Provides post-implementation support.
  • 11. Assists with user training and related artifacts.
  • 12. Monitors DevOps processes, captures metrics, and provides insight and ideas on improving efficiency.

FAQs

What is the role of an Intern - Software Analyst at Nelnet?

The Intern - Software Analyst designs software solutions for product needs, collaborates with the product owner and business stakeholders, and ensures the Development Team understands business requirements while leading the effort to create effective and creative solutions.

What are the main responsibilities of this internship?

Main responsibilities include eliciting functional/technical requirements, translating business objectives into actionable requirements, participating in design and team reviews, troubleshooting applications, providing post-implementation support, and assisting with user training.

Is there mentorship provided during this internship?

Yes, all Nelnet interns receive one-on-one mentorship for a more guided and supportive experience.

Is this internship paid?

Yes, Nelnet offers competitive pay for its interns.

What kind of work environment does Nelnet provide?

Nelnet promotes a casual dress code, a flexible schedule, and an inclusive work environment.

What competencies are necessary for the Intern - Software Analyst position?

Necessary competencies include working knowledge of software technology, established skills in technical examination and analysis, strong attention to detail, problem-solving skills, and the ability to collaborate respectfully and adapt to change.

What skills will I develop as an intern in this role?

As an intern, you will develop skills in software analysis, requirement elicitation, solution design, testing, and collaboration within agile development processes.

Can you describe the team I will be working with?

You will work alongside the Development Team, Product Owner, and various business stakeholders to ensure alignment on software solutions and business objectives.

What does post-implementation support involve?

Post-implementation support involves helping users navigate new systems, troubleshooting issues that arise, and providing guidance on software usage.

Does Nelnet have a diversity and inclusion policy?

Yes, Nelnet is an Equal Opportunity Employer and complies with affirmative action policies to ensure fair treatment without regard to various protected statuses.

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Nelnet

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Technology
Industry
5001-10,000
Employees

Mission & Purpose

Nelnet is a leading student loan servicer – but we’re even more than that. We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools. We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado. We help borrowers achieve their educational goals with private student loan and refinance solutions. And we help businesses boost their performance with our cutting-edge technology and trusted expertise. Each day, over 6,500 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible. And we’re on the lookout for new people to help us go even further.