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International Ops Internship - Edinburgh

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
  • Edinburgh

AI generated summary

  • You must be a student or recent graduate in Hospitality, Tourism, or related fields with a strong customer service orientation, problem-solving mindset, and a love for international environments. Fluent in English, with a work permit and driver's license.
  • You will assist with front and back-office activities, ensuring top customer service, smooth operations, quality control, and support for the team in handling campervan reservations and maintenance.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

Responsibilities

  • Front-office activities:
  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
  • Back-office activities:
  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

FAQs

What is the location of the internship?

The internship is located at our Depot in Newbridge, Edinburgh.

What are the responsibilities of an International Operations Intern?

An International Operations Intern is responsible for front-office activities such as customer service and sales, as well as back-office activities like operations handling, quality control, and support activities.

What qualifications are required for this internship?

Applicants must be students or recent graduates in Hospitality, Tourism, International Studies, Business Administration, or a related field. Fluency in English, a valid driver's license, and a work permit are also mandatory.

Is the internship compensated?

Yes, all internships at Indie Campers are compensated, with the amount depending on the location, country, and region. Accommodation is not included.

What is the duration of the internship?

The internship options range from a minimum of 3 months to up to 12 months, with flexibility according to the students' availability.

The Way to Go

Travel & Leisure
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.