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International Ops Internship - Manchester

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Indie Campers

17d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must be a student or recent graduate in a relevant field, fluent in English with a work permit and driver's license, enjoy diverse cultures, excel in customer service, and have a solution-oriented mindset.
  • You will manage customer check-ins, process payments, align reservations with campervans, ensure quality control, and support fleet coordination and operational troubleshooting.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

Responsibilities

  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

FAQs

What is the location of the internship?

The internship is located in Lisse - Amsterdam.

Who is eligible to apply for the International Ops Internship?

University students or recent graduates in Hospitality, Tourism, International Studies, Business Administration, or a related field are eligible to apply.

What are the main responsibilities of the International Operations Intern?

The main responsibilities include front-office activities like customer service and sales, and back-office activities such as operations handling, quality control, and support activities.

Is prior experience required for this internship?

Prior experience is not explicitly required, but a natural talent for connecting with people and a strong customer service orientation are important.

Do I need a driver's license to apply for this position?

Yes, a valid driver's license is mandatory for this internship.

Is the internship compensated?

Yes, all internships are compensated, with the amount depending on the location, country, and region.

Are there training opportunities provided during the internship?

Yes, there is online and on-the-job training to help develop relevant skills for guest relations, customer service, problem-solving, and more.

Will I have the opportunity to be hired by Indie Campers after the internship?

Yes, there are international opportunities and the possibility of integration into Indie Campers after the internship.

What language skills are required for this internship?

Fluency in English is required for this internship.

Will accommodation be provided during the internship?

No, accommodation is not included with the internship compensation.

Indie Campers

The Way to Go

Travel & Leisure
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.