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Internship - Salesforce

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PACCAR

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Data
    IT & Cybersecurity
  • Renton

AI generated summary

  • You should be pursuing a degree in a relevant field, have basic Salesforce knowledge, strong analytical skills, and excellent communication abilities. Eager to learn and adapt as part of a team.
  • You will monitor system performance, assist with basic configuration, shadow team members, collaborate on projects, organize training, conduct research, create reports, and manage data.

Requirements

  • Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
  • Basic understanding of Salesforce or other CRM platforms is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt to new technologies and processes.
  • Pursuing a Bachelor's or Master’s degree in Computer Science, Informatics, or related field.

Responsibilities

  • Monitoring and Maintenance: Help monitor system performance and user adoption metrics. Assist in routine maintenance tasks, such as checking for orphaned records or ensuring compliance with data governance policies.
  • Basic Configuration Tasks: Learn and assist with basic configuration tasks, such as creating custom fields, page layouts, or record types under supervision. Familiarize yourself with Salesforce setup and settings.
  • Shadowing and Learning: Shadow experienced team members to learn about advanced functionalities and how the CoE operates. Take notes and ask questions to deepen understanding of Salesforce and its business applications.
  • Collaboration with Teams: Collaborate with different teams to understand their needs and how Salesforce can support them. Participate in team meetings to share insights and learn about ongoing projects.
  • Training and Workshops: Help organize and facilitate training sessions or workshops for users to enhance their Salesforce skills. Prepare training materials and presentations.
  • Research and Best Practices: Conduct research on Salesforce features, tools, and best practices. Summarize findings and present them to the CoE team.
  • Reporting and Analytics: Assist in creating basic reports and dashboards to track key metrics and performance indicators. Gather data for regular reports and help analyze trends.
  • Data Entry and Management: Assist in updating and maintaining Salesforce records, ensuring data accuracy. Support data cleansing efforts to remove duplicates or outdated information.

FAQs

What is the company background of PACCAR?

PACCAR is a Global Fortune 500 company established in 1905, recognized as a leader in the commercial vehicle, financial, and customer service fields with brands like Kenworth, Peterbilt, and OAF trucks.

What will be the primary focus of the Salesforce Intern role?

The primary focus will be on providing technical leadership and guidance to development teams, as well as gaining hands-on experience in Salesforce administration, development, and support.

What kind of tasks will the Salesforce Intern be responsible for?

The intern will assist with monitoring system performance, basic configuration tasks, collaboration with teams, organizing training sessions, research, reporting and analytics, and data entry and management.

What are the education requirements for the internship?

Candidates must be currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Business, or a related field.

Is prior experience with Salesforce required for this internship?

No, a basic understanding of Salesforce or other CRM platforms is a plus, but not required.

What skills are preferred for candidates applying for the internship?

Preferred skills include knowledge of AGILE/Scrum, Salesforce Administrator, Salesforce APEX Development, Azure DevOps, UI Path, and Flexara.

What benefits are offered to PACCAR interns?

Interns at PACCAR receive benefits including a 401k with company match, sick leave, medical, dental, and vision plans, flexible spending accounts, life insurance, and access to wellness plans.

Does PACCAR promote diversity in the workplace?

Yes, PACCAR values diversity and works to foster an inclusive environment through global Diversity Councils and employee resource groups.

What is the hourly pay for the internship position?

The hourly pay is $25 for undergraduate enrollment and $30 for graduate enrollment.

Are there opportunities for training and development during the internship?

Yes, interns will have the chance to work alongside experienced colleagues and participate in training sessions that enhance their skills and knowledge.

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PACCAR

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services, information technology, and distributes truck parts related to its principal business. Kenworth Truck Company builds premium commercial vehicles for sale in the U.S., Canada, Mexico and Australia and for export throughout the world. Peterbilt Motors also designs, manufactures and distributes premium commercial vehicles in the US and Canada. DAF Trucks manufactures trucks in the Netherlands, Belgium, Brasil and the United Kingdom for sale throughout Western and Eastern Europe, and export to Asia, Africa, North and South America. PACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing. PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 224 countries including a portfolio of more than 175,000 trucks and trailers and total assets in excess of $12 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 39,000 vehicles. Environmental responsibility is one of PACCAR’s core values. The company regularly develops new programs to help protect and preserve the environment and PACCAR has established ambitious goals to further reduce emissions and enhance fuel efficiency in its truck models.