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Internship - Supplier support (m/f/x)

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Wayfair

11d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You need fluency in English (C1) and German (B2), a business degree, strong communication skills, project management experience, problem-solving abilities, and a growth mindset.
  • You will support suppliers by resolving issues, training on tools, collaborating globally, enhancing processes, and testing innovative ideas for improved efficiency and experience.

Requirements

  • Fluent in English (C1) and German (minimum B2 - you’ll need to be able to understand and write professional emails), Mandarin is a plus!
  • Business Degree or similar academic background
  • Articulate and persuasive communication skills, both written and verbal
  • A track record of successful project and relationship management skills
  • Innovative problem-solving skills, plus the ability to dissect and determine root causes of problems, then implement solutions
  • Ability to multi-task and thrive in a fast-paced environment
  • Proven ability to quickly get up to speed and learn things independently
  • Growth mindset and enthusiasm about professional development

Responsibilities

  • Act as the go-to person for our suppliers as they resolve day-to-day issues, and provide support by training and educating them on the use of Wayfair tools
  • Work effectively across our global team to ensure efficient collaboration
  • Build rapport with our suppliers and internal stakeholders
  • Think critically about our internal processes, proposing and implementing solutions to improve efficiency, effectiveness, and the overall supplier experience
  • Test new, innovative ideas in pilot programs, identifying patterns and recommending improvement opportunities

FAQs

What is the location of the internship?

The internship is located in our Berlin office.

What is the work model for this internship?

The internship follows a hybrid work model: Monday to Thursday in the office and Friday remote.

How long is the internship program?

The internship is a full-time position lasting 6 months.

When is the internship expected to start?

The internship is set to start as soon as possible.

What team will the intern be working with?

The intern will be a part of the Global Partner Desk team.

What are the main responsibilities of the intern?

The intern will engage with suppliers, resolve day-to-day issues, provide training on Wayfair tools, propose process improvements, and collaborate with internal teams.

What language skills are required for this position?

Fluency in English (C1) and German (minimum B2) is required; Mandarin is a plus.

What academic background is preferred for applicants?

A business degree or similar academic background is preferred.

What communication skills are expected from the intern?

Strong written and verbal communication skills are essential, including the ability to articulate and persuade.

What kind of problem-solving skills are required?

The candidate should possess innovative problem-solving skills and the ability to identify root causes of issues and implement solutions.

Is prior experience in project management necessary?

Yes, a track record of successful project and relationship management skills is needed.

What qualities are important for success in this internship?

Important qualities include the ability to multi-task, thrive in a fast-paced environment, quickly learn independently, and have a growth mindset.

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service to the development of tools that make the shopping process easier, to carry one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.