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IT Business Management Analyst - Fall 2024 Co-op

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Definity

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Data
    IT & Cybersecurity
  • Waterloo

Requirements

  • Currently enrolled in a University or College Program; preferred field of study is Computer Science, Technology or related Business discipline.
  • Previous experience working in a technology solution environment is an asset 
  • Previous experience working in an Agile/Scrum environment is an asset 
  • Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset 
  • Experience with JIRA, ServiceNow, Clarity (CA PPM), ServiceNow is an asset 
  • Self-driven, able to move tasks & requests forward independently and with personal accountability 
  • Team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus 
  • Detailed orientated, organized and resourceful 
  • Adaptive and Agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers 

Responsibilities

  • Create and maintain new and existing intake requests through JIRA & Clarity
  • Clarity and JIRA intake request tracking and reporting
  • Liaise with business partners to identify and define problem statements and objectives to achieve desired customer outcome
  • Provide 2022 Strategic Planning support and consolidation of all requests
  • Creation and/or updating of executive PowerPoint presentations
  • Chair meetings, take & distribute minutes to all team members and stakeholders
  • Keep the Technology Business Partner or Architect apprised of any emerging issues as they arise that may impact our customer
  • Assist in quality assurance (engineering) tasks as needed
  • Liaise with Technology Delivery Manager in the management of change tickets (via ITSM processes) as needed
  • Consolidate and manage team confluence pages

We're in it for good

Finance
Industry
1001-5000
Employees
1871
Founded Year

Mission & Purpose

Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity.