Logo of Huzzle


IT Business Management Analyst - Fall 2024 Co-op

Logo of Definity


6d ago

🚀 Off-cycle Internship


AI generated summary

  • You need to be enrolled in a Computer Science or related program, have tech solution experience, be proficient in MS Office, JIRA, and Agile, and be self-driven, detail-oriented, and adaptable.
  • You will track and report intake requests, liaison with business partners to define objectives, support strategic planning, create presentations, chair meetings, manage change tickets, and assist in quality assurance tasks.

Off-cycle Internship

Data, IT & CybersecurityWaterloo


  • From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment. 
  • If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here. 


  • Currently enrolled in a University or College Program; preferred field of study is Computer Science, Technology or related Business discipline.
  • Previous experience working in a technology solution environment is an asset 
  • Previous experience working in an Agile/Scrum environment is an asset 
  • Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset 
  • Experience with JIRA, ServiceNow, Clarity (CA PPM), ServiceNow is an asset 
  • Self-driven, able to move tasks & requests forward independently and with personal accountability 
  • Team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus 
  • Detailed orientated, organized and resourceful 
  • Adaptive and Agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers 

Education requirements

Currently Studying

Area of Responsibilities

IT & Cybersecurity


  • Create and maintain new and existing intake requests through JIRA & Clarity
  • Clarity and JIRA intake request tracking and reporting
  • Liaise with business partners to identify and define problem statements and objectives to achieve desired customer outcome
  • Provide 2022 Strategic Planning support and consolidation of all requests
  • Creation and/or updating of executive PowerPoint presentations
  • Chair meetings, take & distribute minutes to all team members and stakeholders
  • Keep the Technology Business Partner or Architect apprised of any emerging issues as they arise that may impact our customer
  • Assist in quality assurance (engineering) tasks as needed
  • Liaise with Technology Delivery Manager in the management of change tickets (via ITSM processes) as needed
  • Consolidate and manage team confluence pages


Work type

Full time

Work mode