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IT Client Services Intern

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Oceaneering

1mo ago

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Education & Teaching
  • Houston

AI generated summary

  • You must be a 3rd/4th year IT undergraduate with a 3.0 GPA, basic IT knowledge, problem-solving skills, communication abilities, and work authorization in the U.S. No relocation assistance is offered.
  • You will troubleshoot IT issues, assist with hardware and software maintenance, manage the ticketing system, track inventory, and collaborate to enhance IT services.

Requirements

  • 3rd or 4th year undergraduate student at an accredited University, pursuing a degree in IT.
  • Minimum 3.0 GPA
  • Basic understanding of computer systems, networks, and software applications.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Must be legally authorized to work in the United States without company sponsorship now and in the future.
  • No relocation or housing assistance is being offered.

Responsibilities

  • As an intern with our Client Services IT group, you’ll assist with:
  • Troubleshooting and resolving IT-related issues for end-users.
  • Support the IT team in maintaining hardware, software, and other systems.
  • Help with the installation, configuration, and maintenance of computer systems and applications.
  • Monitor and manage the ticketing system to ensure all customer inquiries and issues are addressed promptly.
  • Monitor and maintain accurate inventory records, including tracking stock levels, orders, and deliveries.
  • Collaborate with team members to improve IT services and process.

FAQs

Do we support remote work?

No, this is not a remote work position; daily onsite attendance is required.

What is the duration of the internship?

The internship is a paid Summer Internship Program running from early June to early August.

What are the main duties of the IT Client Services Intern?

The main duties include troubleshooting IT-related issues, supporting the IT team with hardware and software maintenance, assisting with the installation and configuration of systems, managing the ticketing system, and maintaining inventory records.

What qualifications do I need to apply for this internship?

You should be a 3rd or 4th year undergraduate student pursuing a degree in IT, with a minimum GPA of 3.0, and have a basic understanding of computer systems, networks, and software applications.

Is there any relocation or housing assistance provided for this internship?

No, there is no relocation or housing assistance being offered.

Will I work independently or as part of a team during the internship?

You will have the opportunity to work both independently and as part of a team, collaborating with team members to improve IT services and processes.

Do I need to be authorized to work in the United States for this internship?

Yes, you must be legally authorized to work in the United States without company sponsorship now and in the future.

What type of experience will I gain during this internship?

You will gain real-world experience in IT client services, work closely with a mentor, and have the opportunity to apply your classroom knowledge in a professional setting.

Is there an opportunity for mentorship during the internship?

Yes, you will work closely with a mentor to ensure your developmental goals are met and that you meet your performance expectations.

What industries does Oceaneering serve?

Oceaneering serves the offshore energy industry, as well as sectors including defense, entertainment, material handling, aerospace, science, and renewable energy.

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Oceaneering

Connecting What's Needed With What's Next™

Energy
Industry
10,001+
Employees

Mission & Purpose

Oceaneering pushes the frontiers of deep water, space and motion entertainment environments to execute with new, leading-edge connections to solve tomorrow’s challenges, today. As the trusted subsea connection specialist, our experience combined with the depth and breadth of our portfolio of technologies allows us to engineer solutions for the most complex subsea challenges. From routine to extreme, our integrated products, services, and innovative solutions safely de-risk operational systems, increase reliability, and enable a lower total cost of ownership. We are connecting what’s needed with what’s next as the world’s largest ROV operator and the leading ROV provider to the oil and gas industry with over 300 systems operating worldwide. With our safety-focused and innovative approach, we responsively and decisively react to subsea challenges while providing solutions swiftly and efficiently.