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IT Engineer Intern

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Tencent

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • Palo Alto
  • Quick Apply

AI generated summary

  • You must be enrolled in a U.S. university studying Computer Science or related field, with skills in software development, Java, REST APIs, ServiceNow ITAM, Agile methodologies, and teamwork.
  • You will develop Microsoft 360, support IT automation, gather requirements, collaborate on UI/UX design, assist in app integrations, document bugs, manage tasks, and participate in team meetings.

Requirements

  • • Currently enrolled in a U.S. university, pursuing a degree in Computer Science, Engineering, Information Systems, or a related field.
  • • Strong understanding of software development principles and API integrations (SOAP, REST, XML, JSON, OAuth, etc.).
  • • Proficiency in Java, JavaScript, XSLT, or similar languages.
  • • Experience with IT Software Asset Management (ITAM) in ServiceNow, including end-to-end business flows and API-based system integrations.
  • • Familiarity with Agile methodologies (Scrum, Waterfall, etc.), Jira, Confluence, and ITSM tools like ServiceNow.
  • • Ability to work independently and collaborate with cross-functional, global teams.

Responsibilities

  • Develop the Microsoft 360, support IT automation including Service Now development, IT helpdesk support, and integration
  • Gather business requirements, analyze the process, provide conceptual and detailed design to meet business needs.
  • Collaborate with UI/UX design team to enhance the user interface and user experience of our enterprise applications.
  • Assist in the development and testing of application integrations to ensure seamless functionality across platforms.
  • Contribute to the design and prototyping of new application features and enhancements.
  • Document and report bugs and issues found during testing and work closely with developers to ensure timely resolution.
  • Support project management activities, including task tracking, documentations, and communication with stakeholders.
  • Participate in team meetings, brainstorming sessions, daily standup call and design reviews to contribute ideas and insights.

FAQs

What is the primary mission of the Tencent Overseas IT team?

The primary mission of the Tencent Overseas IT team is to empower Tencent's rapid global growth with future-ready, global IT platforms, applications, and services.

What are some of the key responsibilities of an IT Engineer Intern at Tencent?

Key responsibilities include developing Microsoft 365, supporting IT automation and ServiceNow development, gathering business requirements, collaborating with UI/UX teams, assisting in application integration and testing, and documenting bugs.

What qualifications are needed to apply for the IT Engineer Intern position?

Candidates should be currently enrolled in a U.S. university, pursuing a degree in Computer Science, Engineering, Information Systems, or a related field.

What programming languages should applicants be proficient in for this role?

Applicants should have proficiency in Java, JavaScript, XSLT, or similar programming languages.

Is experience with IT Software Asset Management (ITAM) required for this internship?

Yes, experience with IT Software Asset Management (ITAM) in ServiceNow, including end-to-end business flows and API-based system integrations, is required.

What project management tools and methodologies does the team use?

The team uses Agile methodologies (Scrum, Waterfall), Jira, Confluence, and ITSM tools like ServiceNow.

Will interns have opportunities to collaborate with cross-functional teams?

Yes, interns will have the ability to work independently and collaborate with cross-functional, global teams.

What type of work environment does Tencent promote?

Tencent promotes a diverse and inclusive work environment where employees feel supported and inspired to achieve individual and common goals.

Are there opportunities for interns to contribute ideas during team meetings?

Yes, interns are encouraged to participate in team meetings, brainstorming sessions, daily standup calls, and design reviews to contribute ideas and insights.

Does Tencent provide equal employment opportunities?

Yes, Tencent is an equal opportunity employer that believes diverse voices fuel innovation and aims to create a supportive environment for all employees.

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Tencent

Enriching the lives of Internet users through technology

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.