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IT Help Desk Summer Intern

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
  • Cleveland

Requirements

  • Experience with AI and large language model machine learning
  • Excellent knowledge of Windows and Mac operating systems.
  • Familiarity with Active Directory, group policies, and user account management.
  • Strong troubleshooting and problem-solving skills with the ability to analyze and resolve technical issues efficiently.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team environment.

Responsibilities

  • Imaging Laptops, desktops, servers, notebooks, and tablets.
  • Working with Desktop Engineers to maintain image libraries.
  • Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets.
  • Troubleshooting software issues with Laptops, desktops, servers, notebooks, and tablets.
  • Acting as an account admin for various software products.
  • Assist with Wireless account management.
  • Troubleshoot internal network issues.
  • Project work.
  • Internal audio visual setup, tear down and troubleshooting.
  • Hardware inventory maintenance.
  • Corporate data center monitoring, and maintenance.
  • Virtual server troubleshooting, building, and maintenance.

Transforming the way communities live, work and play through open and connected real estate software solutions.

Technology
Industry
1001-5000
Employees

Mission & Purpose

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge.